All I did was document the existing restrictions, since they weren’t listed on the wiki.[/quote]
I’m not saying you added the restrictions, I’m asking if the guest thing is new as it wasn’t a thing when i first set up video ads for my game.
The graph shows you why I think some additional restriction was added
The original one points to the wiki which used to mention BC members being unable to view ads.
As far as guests are concerned, I’m fairly certain it is new as I used guest accounts to test my system in October 2014 and used them every time I made any changes to the system
Is there any more evidence needed for this? There has been no substantial change in percentage visitors on each platform and yet this has consistently halved the ratio
Pretty consistent pattern of phone/tablet visitors, but much less ad revenue in this past week[/spoiler]
Dunno if it’s because of the guests or what, but something has definitely changed to cause reduced ad revenue.
Unfortunately, we had to disable most ads for under-13 users, as non-COPPA compliant ads were being shown (they’re supposed to be filtered by the ad provider). We’re working on getting them restored ASAP.
It has been over a month since this happened.
Losing 80% of my roblox income over a UK holiday is making me a little anxious.
Has there been any progress since this was posted?
Is this Roblox’s fault?
If not, can’t you use another provider that filters properly (such as AdColony)?
We’re currently using AdColony for backfill/house ads (when we don’t have a direct ad deal running).
Ads were re-enabled for U13 users yesterday, as we are currently running a direct deal. I’m not sure if they’ll be disabled again once the direct deal finishes, or if we’ve sorted out our COPPA issues. I’ll try to get an answer from the Ads team tomorrow.
There are other mobile ad networks such as SuperAwesome or Vungle that use COPPA compliant ads. Not sure how much they pay for impressions compared with AdColony, but is it worth contacting them if AdColony are the cause of the problem?