Can't upload shirts/pants

Can’t upload shirts or pants on the main website.
Using latest version of Google Chrome on a MAC.

Computer Details

Shirt I am trying to upload

Bug

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@Nightgaladeld can you check this out please?

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I used to get that bug a lot, and it turned out I was 1px off the real template.

Try This:

Download template
Paste your template OVER the original template
(dont crop anything out, but make sure the original template is under the new template)
and then try to upload.
That’s usually the way I debugged mine and found out I was like 1px off.

Checked my sizes. 585 x 559.

My friend is able to upload it. I can’t.

Thanks for trying to help :slight_smile:

Gotcha.

Didn’t know your friend could upload it.

No, my friend can. I can’t. He’s not using a MAC. Maybe the MAC is the problem.

I knew what you meant, it was a typo, mb.

Hi SerClockwerk,

I sent you a private message with instructions to follow to test if I receive the same error you are currently experiencing.

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The error seems to be fixed now. :slight_smile:

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Awesome glad its fixed :slight_smile:

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