Team create takes forever to connect to or fails completely

  • Describe the bug. Describe what is happening when the bug occurs. Describe what you would normally expect to occur.

Whenever I, and team members, attempt to join our team-create server for an in-development project, the joining attempt takes an obscene amount of time to connect or just straight up never connects.


  • How often does the bug happen (Everytime/sometimes/rarely)? What are the steps that reproduce the bug? Please list them in very high detail. Provide simple example places that exhibit the bug and provide description of what you believe should be the behavior.

Every single time I attempt to connect to the team create the team create either never connects or takes a very long time to connect.


  • Where does the bug happen (www, gametest, etc) Is it level-specific? Is it game specific? Please post a link to the place that exhibits the issue.

It happens on the main website through studio and through the website, happening at this place in particular.


  • When did the bug start happening? If we can tie it to a specific release that helps us figure out what we broke.

It started to happen approximately two - three weeks ago.


  • Anything else that you would want to know about the bug if it were your job to find and fix it.

Something I’ve noticed that I’m not sure if it is related is this error appears in the output ("
18:48:38.675 - Server Save Failure: CURL error (curl_easy_perform): Timeout was reached (28) (x2)") every time.


Associated team members are @FriendlyBiscuit, @LoneTraveler, and @Novaulis.

We would at least like to know where the problem lies, I am somewhat certain it likely involves the number of the game’s unions but am not entirely sure.

4 Likes

Team create has been incredibly unstable at times, we aren’t sure if it has to do with the amount of unions involved, internet-wise, or simply a Roblox issue.

3 Likes

team create takes forever and a day if you have a lot of unions because studio loads union data before you actually see the place opened (?)

What I would try to do is first try to change the file place, by somehow getting in that game, and saving a new publish of it to Roblox then try again to connect to it.

i already made a post about this
http://devforum.roblox.com/t/team-create-requesting-access-becoming-stuck