4 DevEx rejections

This is a support category for asking questions about how to get something done on the Roblox websites or how to do something on Roblox applications such as Roblox Studio.

You can write your topic however you want, but you need to answer these questions:

  1. What do you want to achieve? Keep it simple and clear!
    My DevEx request to be accepted

  2. What is the issue? Include screenshots / videos if possible!
    I’ve had 4 rejections over the course of almost 4 months due to “name discrepancy”. I’m getting very impatient with Roblox and it’s starting to raise eyebrows on my end as to whether they want to give me any money. This I believe has occurred because I accidentally input my surname wrong on the first request, and despite correcting it 3 times to my legal name that I have at least quintuple-checked on tipalti, I’ve still faced identical rejections.


but then.. I try with the correct name..

  1. What solutions have you tried so far? Did you look for solutions on the Creator Hub?
    Using my legal name, contacting Roblox support and being told it was fixed. I have also searched for other equivalent issues on the devforum and third party and it seems to be a fairly unique issue which is why I’m listing it as a bug? Is there something I’m potentially doing wrong on the DevEx request page? I put my first name as shown on tipalti, then my surname, then my Roblox password which is the same as my tipalti password, the email address which are also identical on both, and yet it doesn’t work?

I’d really appreicate help, thanks

After that, you should include more details if you have any. Try to make your topic as descriptive as possible, so that it’s easier for people to help you!

8 Likes

bumping this if adding an extra comment does anything

Also bumping because this sucks

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They are going bankrupt and want to keep the money!
on a real note, You probably have to wait for AI support to be illegal so you can get this resolved

4 Likes

bumping this once again before i consider it financial negligence

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check the first name and last on your bank account, the dev ex portal and what you provided to roblox, it may be that 1 character is different somewhere and because of this you received a reject

finally received my payout today (took almost 5 months)
this was after giving a few weeks after the last request then changing some random detail on my bank name to include my middle name but im not sure if that was actually the fix. it could’ve been i needed to give the site more time to update the fix on the name discrepancy on their end even after saying they had fixed it

it’s the right amount too, but please do better next time Roblox

1 Like