Account Status; State glitched, Group restrictions "cannot be sold" and roblox plus

I am writing to request a manual review of my account which I’m pretty sure is client and globally glitched. My account was mistakenly terminated over a group profile picture depicting angels for my religious UGC and clothing group dedicated to God I had AI generate a prompt that was TOS secured and was still banned. The image contained no explicit content, only angels and standard skin display. My account went from a state of Termination to suspension and the other two accounts I had on my account premium was automatically cancelled. When Roblox moderation reversed the Termination, it reinstated the premium or “Roblox Plus” on my other accounts but not the main account where I received the moderation from. I am unable to buy premium or Roblox plus it doesn’t show at all. My items also stay in a “cannot be sold” state I need an Engineer**to please come in and manually fix my account. I only got Robot automatic responses and one Human response saying this has been handled but it has never been resolved .. I’ve never been told I can no longer create on this platform, and this was my only violation I ever had on this account. I also can’t add animations in studio for games or group games as it says “error 403” which is the clear cache Roblox state but moderated accounts will also get this pop up while trying to create on the platform. I am extremely frustrated because I know my intentions and this was strictly religious this is deeply affecting my mental health as I’ve been working on this for over a couple years and this is my lifely hood as i poured my life, time and passion in this. I see roblox also has an update a week after my group was taken that even if Roblox takes a group that I will be able to keep funds is this the case if thats last scenario? Also if Big Baszucki can get our wonderful staff more help there are a lot of problems thank you guys for trying your best!
Group: Chosen one$

Group ID: 34329476

Username : K1ngDKk

User Id: [7028825734]

2 Likes

Try contacting Roblox Support at Roblox Support as they can directly help you.

Hey thank you for this I’ve been on the platform since 2008 and I’m very aware of Roblox Support Email, Roblox Safety Email, and Roblox Customer service along with the other one that has been discontinued. I emailed all of those domains and were stuck with Robot responses or Human responses saying “We will forward this to the right department”. But no solution or fix update on my account … I have to try to get a staff member on the forum to help me I seen 3 other people had this same problem… thank you for your response!

It has also been a little over a month and just gained forum privileges on this account so I can talk about this issue ^