Account was hacked, will not allow me to submit a ticket

Hello,

My account nick2222 (where I am posting from) was hacked earlier this morning.

I’ve been trying to submit a ticket for the past 20 minutes and it will not allow me to do so.

I had the 2-stp authentication for my account, but it appears I fell victim to a phising website.

Please help, I have 18 years on this account and many dev games.

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you can also see im pretty active here, so any support is appreciated

Ok So i was able to get my account back, but it appears they’ve drained the robux from my main game and my group. Any way to recover this?

How many tickets did you submit in the past 48 hours? Also try to delete your cache and cookies

You can try communicating with Roblox support to do a 1 time rollback

Funny is 0 tickets were submitted. I cleared my cache and did it on a different browser and phone and got the same error. A friend submitted the ticket for me and i was able to them open and communicate with roblox support

Yes i did file another ticket for the loss robux. I feel pretty stupid for falling for this

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Did you get your account back? I think you should change your password and use a password that doesn’t just contain numbers and run a full virus scan on your computer.