Ads Campaigns Not letting me adjust active thumbnails



I am unable to make any adjustments to the ongoing campaigns, which is eating up ad credits on sub-par thumbnails I can’t de-activate. Also, one of my campaigns still has no data despite being active for around 1 week now, same duration as the other 2 campaigns. I can’t reasonably make data-driven decisions if the ads im paying for do not give me data + does not allow me to adjust them.

Page URL: https://create.roblox.com/advertise/manage?universeId=9491545867

additionally, on a separate game, im unable to even hit “Edit” to add new thumbnails or adjust the campaign’s details.

External Media

Thanks for the report, this has been fixed. Please let us know if the issue persists.