Age Verification UI does not show cooldown error, stuck on loading

[zero_poIaris (thefilteristerrible)]

I have attempted to verify my age, but it has instead thrown an error that “your age info doesn’t match” or something like that, throwing me back onto the main menu.
You can still click the prompt to attempt verifying again, however after passing 2FA, it gets stuck on the 3 loading dots, and it doesn’t let you verify, leaving me rather confused.
Checking the DevTools network tab, it turns out that Persona actually doesn’t let you attempt verification again for 5 days (per the “daysUntilNextVerification”: 5 JSON value in the response), but the UI does not reflect this information.

Expected behavior

I have expected the website to tell me there’s a cooldown on verification, and that I will need to try again in a few days.

[zero_poIaris (thefilteristerrible)]

Issue still not resolved; no error displayed, stuck on perpetual loading (3 dots) whenever you attempt to verify your age.

You’d think with how much they’re doing to push for this feature, they would have at least acknowledged this issue by now.

…And yes, I failed the age check again. Hence I decided to bump this before I’m locked out of devforums in a week. Sorry not sorry, forum mods.

[jack_robloxman]

Thanks for the report.
We added a prompt for this use case and it shall be available now.