All four of the “sound hats”, which use scripts and audios in the accessory to play a sound, currently have NO thumbnail. They will load infinitely on any page you try to view them on. In collections they will also appear with the new image icon.
(I’m aware this has been mentioned in a previous Devforum post, however I believe this issue should have higher priority than a reply in another thread due to it’s possible market effects on the items in question.)
EDIT: It looks like this issue is related to the scripts inside of these items, as proven by @FungusDataV3’s reply and Doombringer’s Doombringer having broken thumbnails, both items having scripts inside of the items. Would love to see this bug fixed soon, thank you!
Just documenting here: further evidence that this is related to Scripts or LocalScripts being present inside the hats handles. All three of the admin hats below contain scripts and do not load their thumbnail.
It’s probably not the same issue; I would put that one in a separate/different thread.
Yeti Shoulder Friend’s thumbnail finishes loading immediately, it just doesn’t look like anything. Whereas the items with Scripts/LocalScripts are stuck loading for a really long time (8+ seconds) and then fail.
Seems like the issue was fixed today for all the affected hats with scripts!
Though I do faintly remember the Dusekkar’s thumbnail not having been broken, so you made an interesting point. Perhaps I’m already misremembering though.
InsertService loads the SpecialMesh for an item, which actually appears to use the script still. I believe thumbnails on the website recently switched to using the MeshPart, which does not include the script if you check it using BTRoblox.
Someone already linked the other thread reporting this but I wanted to respond to confirm that this was caused by the same bug and we have fixed the underlying issue so the thumbnails for all of these items should be showing up again.
