[Android/Mobile] RichText + TextScaled labels in BillboardGuis render at wrong size

Bug Reports Engine Bugs
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1

On Android, TextLabels in a BillboardGui with RichText and TextScaled enabled sometimes render ~10x too large. Text size also changes inconsistently with camera distance, shrinking when you move closer. Sometimes TextLabels even stay tiny. Something must’ve changed the past 16 hours.

Only happens with RichText = true. Not reproducible on desktop. Multiple Android player reports.

Repro:

  1. Join on Android: DUELS | Play on Roblox
  2. Look at the billboard nametags (RichText + TextScaled)
  3. Text often renders far larger than the label bounds or way too small
  4. Move the camera closer and watch it shrink or stay large
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Device: S26 Ultra
Android:
Client version: [Settings > About]

Expected behavior

Text should fit the label bounds with RichText on, and scale with the BillboardGui as camera distance changes, like it does on desktop / studio
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A private message is associated with this bug report

5 Likes
2

I’m having this issue as well. It’s game-breaking

1 Like
3

Can confirm, reproduceble on 2 x android devices across many experiences. Have only noticed this today.

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1 Like
4

Can confirm. This issue doesn’t seem to be present while editing or playtesting in Studio, only on live servers.

5

Hi all, we are investigating this now and will keep this thread updated with the latest. Thank you for your patience!

1 Like
6

Hi, we have rolled back the patch that caused the issue, if you still encounter the issue after a fresh start please let us know. Thanks

3 Likes