I’m posting this again because I’ve been dealing with a persistent issue with Roblox badges since April, and unfortunately I have not been able to get any resolution despite previously asking about it on the Developer Forum.
At the time the issue started, I was actively going through a badge chain when I encountered an API-Deadlock. Since then, it appears that my account has been effectively unable to collect badges normally. I currently have 134,874,418 badges (in which was counted by global badge leaderboard to be exact) in my inventory, so I understand that this may be an unusual case and potentially related to the extremely large size of my badge inventory. However, the problem has persisted for months, and I am still unable to properly collect new badges.
About a month ago, I made a post asking whether my badge inventory could be refreshed so that I could continue collecting badges. Sadly, there were no responses from staff members. Just to make sure that they know to be alerted when they look into it, I do not want my badge inventory reset or wiped. I have spent a tremendous amount of time collecting these badges, and starting from zero would obviously not be an acceptable solution.
There could be some solutions for anyone that looks right into it, such as:
Refresh/rebuild whatever badge inventory state is causing the deadlock
Resolve the API-Deadlock affecting my account
Restore my ability to receive/collect badges normally
Preserve my existing 134+ million badges rather than resetting my inventory
I had to bring this up again because this has now been affecting me continuously since April. I have waited several months hoping that the issue would resolve itself, but it has not. Given the size of my badge inventory, I suspect there may be some kind of edge case or limitation being triggered that isn’t normally encountered by most users.
I would really appreciate it if someone familiar with the badge APIs/inventory systems could take a look at this, as the issue has been ongoing for months and my ability to collect badges is effectively blocked. Any staff that reads this should hopefully respond so that i can answer right away.
I tried cleaning cache on my phone, but it seemed like it doesn’t work. What i know about the issue so far is that my badge inventory is so big that even any roblox game tries and failed to load. causing me to not obtain any badges i haven’t collected yet.
I am unsure whether if it does work or not but i have been concerning myself for a long time given that i tried everything.
Sorry, your account has earned the maximum number of possible badges - as such, no further badges can be awarded.
Your existing badges are safe and nothing will be reset. At the same time, there is no way to remove your badges - even if you remove it from your inventory, it only removes it from the inventory view. Badges are tied to your account’s history.
At this time, we have no plans to increase this limit. However, thanks to your information, we will update the error message in order to communicate more clearly with future accounts that hit this limit.
Hello, thank you for responding! Even if i had a rough time trying to be active on roblox, I find it annoying whenever i try to collect badges but sometimes forget that i was struck by a limit.
The quality from my inventory had been massive, and i understand that anytime i try to get badges daily just doesnt seem to work at all. So i was very much inactive and never have i ever started coming back within a few months.
I hope to wish that in the future just in case they found a way to “refresh” my inventory i low doubt that it could happen without losing a single badges. There could be more steps but from now on im unsure if i am able to collect badges again.
Someone used to also have a rate-limit before, in which they could not collect Badges. But suprisingly had been able to get it recovered, and can now collect badges again even without any problems while possibly as said in forums. Despite its massive badge count of 135 Million Badges.