Asset Configuration screen fails to load existing animations

Bug Reports Studio Bugs
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1

Asset configuration seems to be failing to load existing animations resulting in a blank screen

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This happens across multiple groups (as well as my personal inventory) with the only consistent thing between them being that there are a huge amount of animations uploaded to the group in question

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However on groups that have very few animations it seems to load just fine

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1 Like
2

Exact same thing happening to me. Still not fixed somehow. This platform loves to put obstacles in our way!

3

hello! are you still running into this issue?

4

nope , seems to be resolved now !

1 Like
5

It used to be fixed but it seems that the issue has returned.

6

Apologies for the issue, are you able to answer these questions to help us find a fix?

  1. Approx how many animations do you have? Do animations load for your groups with less animations?
  2. Does it stay stuck on loading forever? or does it eventually result in a blank screen if you wait long enough
  3. Does it consistently fail, even after closing+reopening it
7
  1. I have over 3000.
  2. It stays loading for around 30-60 seconds then it display an incorrect list of animations
  3. It is consistent
8

oh interesting, wdym by incorrect list? are they from a different group entirely, or seems random? Did you change groups using the dropdown before, or was it loading on the same group the entire time

9

actually one more thing to confirm for anyone that had issues, if you go to AnimationGraphEditor (Avatar > Graph Editor), do:

  • Graph > New
  • Right click > Insert Node > Clip
  • Click AnimationId property
  • From the picker’s dropdown select the problematic group whose animations aren’t loading

Does anything load in this UI? Any error messages in the output window?

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