Assets can be unloaded for no reason

Hello I report a bug related to the asset loading. Recently Roblox changed the way assets are loaded, and they can be seen compressed and pixelated when they haven’t finished loading.
Seeing compressed icons isn’t often aesthetically pleasing; it would be nice to be able to disable the compression.
Furthermore, this change caused a new bug, which is the unloading of assets.
Here is some footage of my game, you will see that my character Riwifi, which is actually a spritesheet, is loaded and unloaded several times. I don’t think it’s related to streaming.

Expected behavior

If you watch closely, you’ll notice that during the next summoning, it appears compressed for a split second.
Personally, it doesn’t bother me too much because my characters are digital spirits, but it’s not good for other games.

3 Likes

Hello There! I hope you’re doing well.
Thank you for taking the time to submit this issue and for reading our message.

To help us move forward, we’d appreciate your support with a few questions:

  • Is this issue still occurring on your device?

  • If so, would it be possible for you to share with us a microprofiler dump File, and your system information?

  • Also, in wich experience is this happening?

Don’t worry — we’ve got you covered!
You can find step-by-step instructions on how to generate and send the microprofiler [How to post a Bug Report - Bug Reports - Developer Forum | Roblox]. Following these steps will help us better understand the issue and work on a solution more efficiently.
Thank you again for your cooperation!

1 Like

Hello I was testing on phone so I don’t know how to generate the micro profiler. My mobile is a Nothing Phone 2A

I also am too been getting this bug recently. Sounds and meshes especially are unloading often, and take a long time to load back in.

1 Like

I have also been getting this bug, but it is not so recent… When playing a game in Roblox Player for a long time, assets will sometime unload, making periods without noises, or ui elements being missing. Meshes also tend to disappear, it takes a long time before assets appear back again, fastest way is just to restart the client

Hello There! I hope you’re doing well.

My bad, forget about the microprofiler file.

  • Could you share more info about your device (System info) ?

  • Could you share with us the experience where this is happening?

Thank you again for your cooperation!

Hello, have you watched my video?
The video shows the character reloading in the second summon.
After the first summon, the area and the character got destroyed which means the animated asset was no longer there.
The place id is a private place, is it ok for you?
https://www.roblox.com/games/114976172865678/Cool-game
Here the specs :