Audience Reach Not Updating Despite Meeting All Reqs

Our game just reached 500 highly engaged users, however the system is still saying that I need to complete all requirements. However all the boxes are marked as “Done” besides Account Status. This makes no sense because I have not had any violations in YEARS. What also makes no sense is that I’m still able to publish to 16+… so that means my account is in good standing? Is this straight up just a bug or do I need to contact Roblox?

Anything helps, thank you!

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There have been PLENTY of posts about this! :waving_hand:

Many are bug reports because you clearly meet the requirements, but aren’t receiving the correct age group.

Hopefully, this issue will be resolved.

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