Hi Creators,
A few months ago, we announced that we planned to run an automatic translation experiment to fill in missing translations in experiences, with the goal of improving playtime and retention for players around the world. We’ve now run the experiment and are excited to share some positive results for experiences that are not presently translated, and what we want to do next for the community.
Our goal with this experiment was to determine if automated translation is of a high enough quality to drive more engagement and more positive player interaction. To do this, we experimented for two weeks in late June – automatically translating missing content (in-experience strings, experience names and descriptions) for a small percentage of users in supported languages. Existing manual translations were not affected, and all translations/experiences reverted to their original state when the experiment finished.
Experiment Results
Providing translations for experiences without them significantly improved search, discovery, and engagement. The numbers show the average impact on individual experiences. There are a few key observations to share.
Translations drive more users to experiences
Translating experience names and descriptions leads to more users finding and playing an experience. In fact, experiences saw an average increase in qualified play-through rate of +0.87%.
Qualified play-through rate measures engaging plays (not accidental clicks or quick bounces) after seeing an experience in recommendations.
Users play translated experiences longer, especially those who prefer the Japanese and Korean languages
This reflects how translating in-experience content impacts player engagement after they join an experience:
- Experiences saw an average increase in overall playtime of +0.87%
- New-to-experience users saw an increased playtime of +1.06%
- New-to-experience Korean and Japanese speaking users saw an increased playtime of +4%
- Also, experiences saw an overall payer conversion rate average increase of +0.95%
- And for new-to-experience users, an increase of +1.16%
Playtime is the total time users spend in an experience, while payer conversion measures the percent of users who engage with paid features or content. You’ll notice that there is an even greater impact on users who are new to an experience.
Next Steps
Given the positive impact of localization on key metrics, we highly encourage creators to make use of our automatic translation tools, so that all experiences are accessible to any player.
In the next few weeks, we plan to introduce a player account setting that enables users to see translations in all experiences they play. This setting will have no effect on any experiences that are already fully translated by the creator. However, for experiences that are missing translations or not translated at all, when this setting is enabled, automatic translation will translate any strings the player encounters. We will never override a manual translation if it exists.
As always, we are continuously working to improve the quality of automatic translations, and to make Roblox feel native for users around the world. Please let us know if you have any questions.
Thank you!
