Avatar editor and marketplace not working and error 500 when trying to open item page

The avatar editor and marketplace are not working, and when trying to open the page of any item, an error 500 appears



System: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx 2,10 GHz, 4 GB, AMD Radeon™ Vega Graphics
Browser: Your client's web browsing configuration - code: CTYF9YT

Expected behavior

Expected behavior:
Loading the avatar editor
Displaying items in the marketplace
Opening the item page

1 Like

Hey there,

I believe for the the Avatar Editor, you should report seperately and also provide more information as if you are using any extensions as well as the browser information… As for the Roblox Marketplace not working, this was already reported:

As an advice, you should support the other post, stating that you are also experiencing the same thing until Roblox engineers address the problem and fix it right away.


Hopefully, this can help you out! :crossed_fingers:

I use RoGold and RoSeal extensions, but disabling them does not help.

And about the post with the same problem, I found out when I had already published mine.

As Juan mentioned, this is a duplicate:

Duplicate topic of Can’t access Catalog or Avatar. Please refer to the post for further updates.