Avatar Settings Constantly Throwing Errors

Bug Reports Engine Bugs
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1

Whenever I try to use the Avatar Settings, it constantly throws an InternalServerError.

It will then work for the next two attempts and then throw another InternalServerError.

Now it’s saying TooManyRequests.

This is breaking the animations in our game and we can’t do anything about it.

  00:06:57.839   ▶ AvatarSettings:Publish() failed!
- statusCode: 500
- statusMessage: 
- body: {"errors":[{"code":0,"message":"InternalServerError"}]}
 (x17)  -  Studio

  00:07:47.321   ▶ AvatarSettings:Publish() failed!
- statusCode: 429
- statusMessage: Too Many Requests. Retry later
- body: 
 (x20)  -  Studio
  00:07:52.684  AvatarSettings:Publish() failed!
- statusCode: 429
- statusMessage: 
- body: {"errors":[{"code":0,"message":"Too many requests"}]}
  -  Studio
  00:07:52.687   ▶ AvatarSettings:Publish() failed!
- statusCode: 429
- statusMessage: Too Many Requests. Retry later
- body: 
 (x2)  -  Studio
1 Like
2

Thank you for the report. I have a few follow up questions to help diagnose the issue:

  • Are you using any special workflow or external tools like Rojo?

  • Could you please share your game.GameId and game.PlaceId for the place you’re seeing the issue with?

  • Are you using Team Create?

1 Like
3

Hi,

Completely missed this post!

I’m not using any special workflow and/or external tools; this happened while trying to sort out animation issues. (which have since been fixed when the Avatar Settings no longer threw 429 errors)

Place ID: 5041144419
Universe ID: 1742264997

Team create is enabled.

I have been able to correct the animation IDs since the making of this post!

4

Glad that you’ve been able to fix the animation IDs, but are the errors still happening?

5

Hi, not sure since I haven’t had the need to configure Avatar Settings multiple times within a short amount of time as of recently. I personally haven’t encountered the errors again.

6

OK thanks. For now I’ll close this; if you notice it happening again feel free to respond or to post a new report.

1 Like