Béstro | Public Handbook


"Bake with Béstro!" :cupcake:

Béstro is one of the most prestigious bakeries on the Roblox platform. Ranging from our organized facilities, to our well-trained staff is able to help you with your desires. At Béstro our main goal is to fulfill the wishes of our customers. Our menu has a variety of items to choose from, that are made with love by our staff.

Contents

IMPORTANT INFORMATION

Code of Conduct

Attitude

As a member of the Béstro community, we ask that you remain respectful to everyone at all times, no matter who they are. You can do this by being inviting, positive, and aware of everything at all times. On the odd chance that a conflict arises between you and another user, please handle the conflict with maturity, and refrain from the beginning drama of any sort. Regardless of what the case is, please be considerate when interacting with anyone. Hostile jokes will not be permitted, and you will receive a consequence.

Attire

Attire at Béstro is very important to the professionalism and maturity Béstro reflects on the Roblox platform. No inappropriate messages, or images of any kind will not be allowed at any Béstro establishment. Shirts and pants are required at ALL times at all Béstro establishments. If you do not meet any of those requirements, the offender will be faced with serious consequences.

Behavior

All members of the Béstro community are expected to be respectful to everyone. We do not tolerate screaming, vulgar jokes, disrespecting others, trolling, exploiting, and starting drama. We encourage you not to take part in any drama or create any drama towards our employees, customers, and other groups, especially affiliates. Consequences will be distributed to the accused wrong-doers, no matter if it’s at any Béstro games, and Béstro Discord.

Rank Information

Customer - Unlimited

This rank is the rank you receive once you have joined the group. You are essential for supporting this group.

Noted Customer - Unlimited

This rank is exclusive to those who have had a former position in the Corporate Team or to those who have had a former position in the Presidential Team or have done some extensive work as a Corporate or in Development.

Business Representative - Unlimited

This rank is given to allied representatives. This rank is usually held by 1-2 per alliance

Trainee - Unlimited

Trainees are our fresh prospects to our staff team. You must attend and pass a training session to be an official member of the staff team. To become a Trainee, you must apply at our Application Center.

Cashier - Unlimited

Cashiers are now official members of the staff team! You are officially able to go behind the counter, take orders and give them to Chefs!

Chef- Unlimited

Chefs are also now official members of the staff team! You are officially able to go behind the counter and make pastries!

Senior Staff - Unlimited

Senior Staff are more experienced and should be more comfortable with trollers. They should help out other Cashiers at the bakery if they require aid. In order to become a Senior Staff, you must receive 100 points!

Shift Leader - Unlimited

As a Shift Leader, you are the final low rank! You have obtained enough points and passed a training.

Management Intern - 25

The Management Intern rank is the first middle rank here at Béstro in the Management Team. This is the beginning of your middle-rank journey. Your duties are to attend training sessions and supervise the bakery. You will be put through a certification process to ensure you can properly function at sessions.

Training Assistant - 20

As a Training Assistant, you finally have moderator permissions at the bakery! Aside from permissions, you may now officially train at training.

Supervisor - 15

Supervisors are experienced middle-rank members therefore, they can host and co-host at training sessions. Their duties are to supervise the bakery, attend sessions and assist our LRs.

Assistant Manager - 10

The Assistant Manager rank is the fourth highest rank in the middle-rank team. They are reaching the end of their journey as a middle rank, therefore they aren’t needed to be as active. They are more focused on collaboration and leadership. They have the duties of supervising the bakery, attending sessions, and assisting all Managers’ tasks when needed.

Manager - 10

Managers are extremely experienced with Béstro’s regulations and operations. They are the second highest rank of the Management Team. They have the duties of supervising the bakery, attending sessions, and handling difficult situations.

General Manager - 10

As the final middle rank, General Managers are highly experienced with Béstro’s regulations and operations. They are the highest rank of the Management Team. They have the duties of supervising the bakery, attending sessions, assisting lower management members, and handling difficult situations.

Corporate Assistant - 8

Corporate Assistants are now part of the Corporate Team! Even though they have the same responsibilities as a General Manager regarding sessions and supervision, they have been hand-picked to start employment in the Corporate Team. They have to do tasks and work in their department.

Public Relations Director - 4

Public Relations Directors are individuals who have contributed greatly to Béstro and are on their way to becoming department leads. They are assistant leads to the Public Relations Department and they help the department leader with various tasks.

Staff Management Director - 4

Staff Management Directors are individuals who have contributed greatly to Béstro and are on their way to becoming department leads. They are assistant leads to the Human Resources Department and they help the department leader with various tasks.

Senior Corporate - 2

Senior Corporates are department leaders of the specific department. Each individual is assigned specific tasks depending on their department. They ensure to meet group needs and help make major decisions regarding Béstro.

Developer - 4

This rank cannot be acquired through promotion, but its conferred on individuals who have helped with Bestro’s development as well as those who have contributed to its success.

Head Developer - 1

This role doesn’t only oversee Béstro’s development projects but also leads to creating the best out of the best games.

Presidential Assistant - 2

As a member of our presidential team, Presidential Assistants have the responsibility to oversee all departments and Middle Ranks.

Presidential Officer - 1

As a Presidential Officer, you are really close to the co-owner’s rank, Founder. As a Presidential Officer, you direct all Corporates and manage all the Corporate Operations. They are in charge of one of the most important points of our establishment.

Founder - 1

The founder and Lead of Marketing of the Béstro Corporation, they lead the group with the President.

President - 1

The President and founder of the Béstro Corporation. Along with the Presidential Team, they lead the whole group.

Frequently Asked Questions

How do I become a Trainee?

In order to become a Trainee here at Béstro, you must apply at our Application Center.

How do I work behind the counter?

In order to work behind the counter, you must be at least the rank of Cashier/Chef. Trainees can become a Cashier/Chef by attending a training session hosted daily at the Training Center.

How do I become a Management Intern?

In order to become a Management Intern, you must apply for the position. For more information, check out our Promotion Guide in our Staff Information section.

How do I get unbanned?

If you were server-banned from a Béstro game, you will later be able to join once another server gets formed. Otherwise, if you were permanently banned from a Béstro game or banned from our Discord server, you may be able to get unbanned by following the instructions in the Ban Appeal Guide. The process of appealing your ban may take up to 7 days to receive results, please wait patiently as our faculty choose the best choice.

Training Schedule

Monday - Thursday:

  • 12 PM EST
  • 3 PM EST
  • 5 PM EST
  • 7 PM EST

Friday - Sunday:

  • 1 PM EST
  • 4 PM EST
  • 6 PM EST
  • 9 PM EST

(NOTE: Our current Training Center is going under revamp)

Ban & Restriction Appeal Guide
Restriction Appeal Guide

Information

The two consequences listed in our beginning phrase are consequences which you may encounter here at Béstro. Blacklisting occurs when an individual is disrespectful, impolite or discourteous. When you are restricted, you are not able to work as a member of our lower rank workforce or our management team. However, Management Intern restriction happens whenever a low rank is being undisciplined, hinting, or being rude to others. Once you are Staff Assistant restricted, you are no longer able to join our middle rank workforce unless you appeal. If you are currently blacklisted/Management Intern restricted from our company, you may send you appeal to Promotion staff member through Discord. Once you have sent your appeal, please wait up to one week for the Promotion staff members to approve or decline your appeal.

Appeal

[1] Please list your username; include all past usernames.

[2] Please list your Discord username and tag.

[3] Why do you want to be unrestricted?

[4] If you are unrestricted, what will you do to benefit us?

[5] Have you learned from your previous mistakes that caused this situation?

Please send this to a member of the Staff Management Department.

Ban Appeal Guide

Information

Please ensure that all answers are detailed, on-topic, and beneficial to the point you are attempting to convey. If you are banned from the Béstro Discord and Béstro games, you must apply separately to appeal each ban. Furthermore, we require all users to wait at least one week before they are eligible to appeal their ban. If you send a ban appeal before your ban has been effective for one week, it will automatically be declined. Once you have answered all the application questions and made sure you meet all of the requirements, you may send the ban appeal to a member of the Presidential Team over Discord. Ban appeals take at most one week to be reviewed.

Appeal

[1] Please list your username; include all past usernames.

[2] Please list your Discord username and tag.

[3] Which type of ban are you attempting to appeal (Discord or Roblox)?

[4] When were you banned (MM/DD/YY)?

[5] Why were you banned?

[6] Why do you want to be unbanned?

[7] Why should we unban you? How will we know we won’t have to ban you again?

Please send this to a member of the Presidential Team.

STAFF INFORMATION

Staff Code of Conduct

Grammar

As a member of the Béstro workforce, we demand that you use proper English grammar at all times. This includes the bakery, Training Center, Event Center, and the Discord server; low ranking employees are not required to use grammar in the Discord server. To show our professionalism we strive to perfect here at Béstro, please correct any grammatical errors you have made as quickly as possible. Not only that correcting your grammatical errors shows your work ethic, but it helps others understand the message you are attempting to convey.

Employee Relationships

Béstro strictly prohibits online relationships between our employees. Online relationships within two employees here at Béstro can diminish the work ethic of the Béstro workforce. We expect all our employees to engage in a community without any distractions as we promise to provide the best possible experience to our customers. If we receive any reports about any two employees engaging in an online relationship and if the proper proof is given, severe consequences will be taken.

Discord

Leaking any messages from any channel not visible to the person on the other side of the leakage is strictly prohibited and not tolerated. This rule is never taken lightly, and once a report comes in about leaking, the Consequences Assistant, Lead of Consequences, and the Staff Management Team will investigate who the leaker is. Advertising other organizations using our Discord server is strictly prohibited unless given permission from a member of the Presidential Team. Without any permission from a member of the Presidential Team, you will receive consequences. Respect is crucial in the Discord server, hence why all our staff, low-rank and above are expected to respect everyone. The offender will receive consequences depending on the severity.

Promotions

We do understand the thrill of getting promoted to a higher rank after your dedication and hard work, although asking for a promotion will not be permitted and will result in disciplinary actions. Adding on to the employee relationships section, using online relationships with higher ranks to get promoted is not permitted one bit; actions will be taken for engaging in an employee relationship and hinting promotions. Producing false documents or statements about your “promotion” will be found false, and actions will be taken.

Recipe Guide

In progress…

Promotion Guide

Trainee is obtained by passing an application at our Application Center .

Cashier & Chef is obtained by attending and passing a training at our Training Center. Training times can be viewed in our Training Schedule section.

Management Intern is obtained by passing our Management Intern application. The applications are always opened and is available to customers and low rank staff. There are several requirements you must meet to be eligible. They are listed below. Please keep in mind that the Staff Management Department will review your application within 72 hours of yours being submitted.

[1] You must have SafeChat disabled due to communication issues in-game.
[2] You must be in our communications server.
[3] You cannot have a bad reputation/history with us, and other staff members.
[4] Your account must be at least 15 days old.

AFFILIATE INFORMATION

Affiliate Requirements

Affiliate Requirements

If you wish to form an affiliation with Béstro, you must meet the requirements listed below. Failure to meet any of the expectations listed will most likely result in your application being automatically declined. However, if we see potential in your group and you don’t meet the requirements, you might receive an exception. If you end up looking through all of the information regarding the affiliate information and still don’t find your concern, you may direct yourself to a member of the Public Relations Department.

[1] Your group must have about 1,000 non-botted group members.

[2] Your group’s communications server must be active, and your main game (if released) must have a decent amount of concurrent players several times a day.

[3] You must have a respectable of middle-ranking staff members that are also professional.

[4] The group in question must be a business roleplay game or graphics corporation; military, fan groups, and any other group that isn’t in a business industry aren’t permitted.

[5] Your group must be willing to announce all Béstro’s events in your respective communications server.

[6] Your group cannot sell any ranks that grant administrative permissions in your communications server and/or Roblox main game.

Affiliate Application

Béstro is always looking to seek new positive, strong, and professional partnerships. We thank you for having an interest to begin a partnership with us. If you believe that your company has what it takes, be sure to apply! We’re always interested in where partnerships can take us.

Questions

  • What is the name of your group?

  • Please link your group and Discord.

  • At Béstro, we appreciate alliances who will provide for our company. In your own words, how will you provide and give your best for our company?

  • At Béstro, we also appreciate alliances who we can provide for. In your own words, how do you think we will provide and give our best for your company?

  • Describe the average activity of your group such as: average player count, discord activity, member growth, etc.

  • Please list at least 2 representatives that can represent on behalf of your group.

  • Do you understand that Béstro reserves the right to terminate this alliance if we find it appropriate to do so?

If your group meets our requirements, please answer the questions on the Google Document. We recommend that you include detail in your writing. It will take up to 72 hours for your application and group to be reviewed and for the results to be sent. If you end up looking through all of the information regarding the affiliate information and still don’t find your concern, you may direct yourself to a member of the Public Relations Department.


Links

ROBLOX Group
Tiktok


If you have any questions that the Handbook didn’t answer, please contact a member of our Corporate Team or Presidential Team.

Signed,
bellraaa
Béstro Presidential Team