Baked Bakery | Handbook

:clipboard:| Baked Bakery Public Handbook

Welcome to Baked Bakery
Always fresh. Always delicious. :cupcake:

The Baked Handbook is a very valuable and important resource. Our handbook assists staff and customers in knowing all of the rules and guidelines, as well as gives some extra key information. In this handbook is the MOST important and relevant information to your success. We regularly update it to give you better and more quality information. If you have any questions or concerns after reading, please don’t hesitate to DM part of our High Rank+ team with your question, and we’d be glad to supply you with an answer.

Baked Bakery Important Information:

From the Presidential Team

A Message from the Presidential Team
Welcome to Baked Bakery, an established bakery group on the ROBLOX platform that guarantees exceptional pastries to our customers. From our refreshing beverages to our one-of-a-kind pastries, we serve a varied range of deliciousness to our customers. All of our treats are baked with love and prepared by our highly trained staff members.

At Baked Bakery, we only serve the best beverages and pastries to our customers. We ensure all of our staff are highly trained and our service is spectacular. Our Presidential Team is proud of the work done at Baked Bakery. Everybody our main priority is customer satisfaction. We hope this handbook answers all of your questions, but if not, we’re always available to answer any and all questions.

Signed,
Baked Bakery Presidential Team

Our Code of Conduct

Baked Bakery Code of Conduct
| Welcome - We ask that you follow and abide by Baked’s rules and regulations. We strive for a safe and welcoming community for all to come and enjoy. By following these simple rules, you make that possible.

| Attitude - Please keep a responsible, positive attitude at all times. You’re responsible for your actions and your attitude during any given situation. You should always try your best and give it your all, we strive to keep Baked stress free!

| Profanity - We forbit most profanity, after all we are a ROBLOX community, where younger children are present. Severe profanity anywhere throughout the Baked community will be logged the appropriate consequences will be given.

| Advertising - This is strictly forbidden. Nobody is permitted to advertise, unless given permission by an SHR. This includes through direct messages, the group wall, or in our communications.

| Drama - As said before, we don’t want drama in our community. Any drama must be worked out through direct messages. You are also not permitted to impersonate anyone or speak politically.

| NSFW - Do not post any nudity, pornography, hentai, or anything inappropriate within any communication of Baked. You will be immediately banned. We are a ROBLOX group, and require everything to be child friendly. If you are unable to abide by this, you will be blacklisted from the Baked community.

| Cyber-Bullying - Baked refuses to tolerate any bullying. This includes racism, homophobia, racial slurs, attacking or swearing at someone, disrespecting or making fun of someone, making a joke out of illnesses/disabilities, etc. The appropriate consequences will be given for bullying. If you spectate someone else bullying, take a screenshot and send it to our Staffing Department.

Alliance Information

Alliance Information
We strive for substantial relationships between others at Baked. We do this by establishing social bonds with those that have similar interests and goals. Therefore, we are always looking for new groups to become alliances with us! Before you consider an alliance, be sure to check our requirements and make sure your group fills them.

Requirements:

  • You must have an active discord and group.
  • The founder of the industry mustn’t possess safechat.
  • Must have at least 30 non-botted members.
  • No drama, if your group possesses any type f drama, ever, don’t fill out an application.
  • No bad reputation. Trollers, exploiters, etc.*
  • Must have a professional MR/HR team with at least 10 members.
  • You must be an industry such as a cafe, restaurant, dentist, salon, etc.
  • Your group must be able to announce our applications and events throughout your discord server.

Affiliate Application
If you’re interested in beginning an alliance with us, you can click Alliance Information to open the alliance application.

What we have to offer to you, as an alliance:

  • Informing our community on your announcements and major events, as we expect from you.
  • An establishment willing to come together, helping to make a better place.
  • General support when needed.
  • A professional community for you to enjoy.
  • Close relationships, and fun times!

We look forward to forming an alliance with your establishment very soon!

Staff Departments

Staff Department Information
Public Relations Department:
The PRD is important towards healthy alliances, gamenights and events within our community. If you’re interested in an alliance, or have any suggestions on future gamenights or events, be sure to contact these lovely people.

Operations Department:
This committee orientates our social links, social media, recruiting sessions, and group status. The Operations Department is always seeking new strategies and procedures to make Baked run continuously smoothly and effectively. Contact these wonderful folks with any concerns involving our community.

Staffing Department:
The Staffing Department specializes in staff communication, as well as demotions and promotions. They choose when to release applications, and are in charge of the hiring process. If you ever have any issues with our staff members or any desire for a position at Baked, you’ll want to contact these guys.

Conclude Departments:
New people are constantly being added to our departments to assist you. With any inquiries, you may contact the appropriate department. To learn more about a department, or determine who is located in which department, you can spectate a staff member’s roles in our communications server (linked in the important links section of this handbook).
Additionally, the Presidential Team oversees all operations and can be contacted with questions in any of these departments.

FAQ

Frequently Asked Questions
Q: When will the bakery be released?
We don’t have a set date quite yet. We do know it’s in progress and should be released soon. Join our discord server for more updates.

Q: How can I get a job here?
You must be in the group to get an interview or take an application. You can then attend a training session to be ranked further.

Q: How many warnings do I get?
Disruptive or trolling customers earn 1 warning, while exploiters or hackers get no warnings.

Q: What do I do if I see a staff member being rude or abusing admin?
If you see an LR being disruptive, quickly notify a MR+ in the server. If you see or come across a staff member abusing his/her commands, immediately screenshot or record it, and send it to a higher rank than them.

Q: How can I become a Staff Assistant?
After becoming a Kitchen Leader, you are required to fill out a form and wait for your results. We only let out this form every once in a while. Once you fill it out, and you PASS, you are eligible, but need to be active, responsible, use grammar, etc to be ranked.

Q: Can I take a break during my shift?
You are permitted to go AFK for 5-10 minutes on the AFK line. If you just need a small break, you are welcomed to order from another register. However, most of your time should be focused on your work.

Q: When is the next training?
Take a look at our session schedule on the group description.

Q: Where can I see important announcements?
For most recent, important announcements, I recommend joining our discord server under the social links tab in our group.

Rank Descriptions

Non-Staff Members: (Valued Customer-Noted Customer)
Valued Customer: This group of people is the base of the group. Customers visit the bakery, and order tasty treats! (Max People: No Max)

Business Partner: Business Partners are alliances with Baked, they give us benefits, and we give them benefits in return. (Max People: No Max)

Noted Customer: People in this rank are resigned HR+. They no longer have the benefits of attending training sessions and other staff events. This is not a staff member rank.
(Max People: No Max)

Low Rank Staff Members: (Trainee-Experienced Baker)
Awaiting Training: In this position, you are not allowed to work behind the counter. Members awaiting training must first attend a training session in order to begin their career at Baked. (Max People: No Max)

Trainee Baker: A trainee is the beginning of a wonderful journey as a staff member at Baked! Trainee’s are required to work behind the counter. They must attend a training session to be promoted. (Max People: No Max)

Beginner Baker: Junior Baker’s are required to work behind the counter as well, but they specialize in making delicious beverages. In order to be promoted, you must attend one more training for a promotion. Obtained by serving customers. (Max People: No Max)

Intermediate Baker: Bakers and required to work in the kitchen, and whip up some pastries for all of our hungry customers! Must have 60 points to be promoted. Bakers are also allowed to assist Trainee Bakers and Beginner Bakers. (Max People: No Max)

Experienced Baker: You are still required to stay in the kitchen, baking pastries. But, you don’t need points to be promoted. You are required to go to one of our Supervisor trainings to be promoted! (Max People: No Max)

Middle Rank Staff Members: (Staff Assistant-General Manager)
Management Intern: This role is granted to all staff members considered to be on trial. After passing the trial stage, the staff member will be promoted to the MR rank deemed necessary for their effort. This is a staff position, HOWEVER, not all staff permissions are granted.

Staff Assistant: Like said in the name, you are an assistant to staff members. Your job is to utilize and represent the first role of the MR and admin team. Your job is to help baristas and bakers that might need help. Alternatively, to supervise. Your job is to be ready for the next part of your journey at Baked. Coming into contact with other staff members and customers would be a wonderful start. (Rank People: 43)

Supervisor: A Supervisor is supposed to supervise. Stand around the bakery, help out lower ranks, host minigames, and do most of their duties in the bakery. However, they are permitted to attend training sessions as well. (Rank People: 34)

Shift Leader: The primary job of a Shift Leader is to host many shifts throughout the week. A Shift Leader should ensure the bakery is filled with staff and customers. The bakery should be running smoothly under the supervision of a Shift Leader. (Rank People: 43)

Bakery Manager: As the name implies, these are the bakery managers at Baked. Instead of assisting and supervising, you’re going to be managing other staff members. Host and train at training sessions. You will still be required to follow all assistant manager duties, simply in a higher level position.
(Rank People: 23)

High Ranked Staff Members: (Coordination Team-Team Leader)
Executive Assistant: An Executive Assistant is the first rank welcomed to the Baked high rank team, and the executive team. As an Executive Assistant, you are responsible for completing weekly duties, assisting others, participating and voting in important changes to the community, and watching over the group as a whole. With this huge promotion, you are not considered a High Rank at Baked. (Rank People: 12)

Executive Team: The Executive Team is a very important team at Baked. As an Executive, you are to work with other executives, and higher ranked staff members to make further community decisions. In addition to this, they are able to plan, hold and execute community events. These people MUST be active, dedicated people, for the reason that they have a huge job, and there aren’t many spots in this rank. (Rank People: 5)

Staffing Director: As implied in the name, a staffing director is responsible for the direction of staff members at Baked. This includes all MR, HR and LR ranks. These select individuals are normally considered the directors of the Staffing Department as well. (Rank People: 5)

Operations Director: This role is to lead all Baked operations. This includes customer satisfaction, warnings, suspensions, and terminations. A team leader has a huge job at Baked, and usually needs a good amount of help. To earn this rank, you have to be extremely active, and exceed Baked expectations with requirements and more. (Rank People: 4)

Ban Appeals

Ban Appeal Information
At Baked, there is an option to appeal a ban. If you believe that you weren’t rightfully banned, or you can return positively and responsibly, you may fill out our ban appeal form. However, please know that filling out troll appeals will result in a blacklist from the form. You may only fill out the form once, if we accept your appeal and you are banned for a second time, you will not be permitted to fill out an appeal again. We encourage everybody to please make good choices within our community after deciding to file for a ban appeal.

Ban Appeal Form

Written by,
Baked Bakery Leadership Team