Blank Thumbnails with :GetUserThumbnailAsync()

Recently, I’ve run into an issue where when using the game.Players:GetUserThumnbnailAsync function, occasionally the thumbnails will appear blank and show something like this:

As you can see, the left thumnail isn’t showing up, and it happens every time, while the other 2 consistently show up. I have had this issue before, but in this case it is more inconvenient than usual due to the setting in which it is being used.

Is this Roblox’s issue, or is there something I can do with the script to fix it?

        N1.Image = game.Players:GetUserThumbnailAsync(N1UserId, Enum.ThumbnailType.AvatarBust, Enum.ThumbnailSize.Size420x420)
		N1.Username.Text = game.Players:GetNameFromUserIdAsync(N1UserId)
		N1.Rank.Text = N1Rank
		
		N2.Image = game.Players:GetUserThumbnailAsync(N2UserId, Enum.ThumbnailType.AvatarBust, Enum.ThumbnailSize.Size420x420)
		N2.Username.Text = game.Players:GetNameFromUserIdAsync(N2UserId)
		N2.Rank.Text = N2Rank
		
		N3.Image = game.Players:GetUserThumbnailAsync(N3UserId, Enum.ThumbnailType.AvatarBust, Enum.ThumbnailSize.Size420x420)
		N3.Username.Text = game.Players:GetNameFromUserIdAsync(N3UserId)
		N3.Rank.Text = N3Rank

N1, N2, and N3 are image labels, each with two textlabels inside of them named “Username” and “Rank”

Have you tried putting the user on the left to be a different person? Is this consistent only on the left?

If the person on the left is only bugged when it is the user “catlove123o” then that means it is a Roblox problem.

The problem is that she is a winning nominee for an award, so I can’t get rid of her off the screen. It bugs with her username, and a lot of other people as well.

I realize that. I’m just noting that, to diagnose the issue here, try changing the username to someone else’s, say your own, don’t upload it. Just as a test. Sorry that you may have misinterpreted me.

Nevermind. Found a solution. Just changed the thumbnail type to a different one and it fixed it.