Bought gamepass in studio and still got charged on Roblox.

Bug Reports Purchasing Bugs
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1

I bought a gamepass IN studio and it actually charged my actual Roblox account despite it being a “test purchase.”

I tested this with dev products as well and it didn’t charge my account - this has only happened to me with gamepasses.

Expected behavior

I expected my actual Roblox account to not be charged since it had never done that in the past.

If everything was working correctly, I would’ve bought the gamepass for 40 robux, and still have the 40 robux in my account and I would also not own the actual gamepass in my inventory, because it would’ve been a test purcahse.

A private message is associated with this bug report

6 Likes
2

Thank you for the report. We have assigned to our team for review.

2 Likes
3

happened to me too, worked with dev products, bought a vip gamepass, and was charged :pleading_face:

1 Like
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same here

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yep it happened to me too

6

Hi, we’ve identified an issue and fix is in progress.

2 Likes
7

We’ve fixed the issue and refunded purchases that occurred from studio. Please check if the issue is resolved for you and let us know if you have any questions.