Can’t update image of existing Developer Product

Bug Reports Creator Hub (create.roblox.com) Bugs
1

Each time I attempt to change the image of an existent Developer Product, it fails to upload the supplied image and outputs the following error each time:

The request was malformed. Please see the network tab for more details.

I have tried using multiple browsers, which didn’t work. I then tried to use more browsers on other devices I had, which also did not work. I even tried using another accounts with the aforementioned combinations, which did not work yet again.

All the images I try to upload are in .png format. I attempted to switch around images and using different formats to see if it would remedy the problem, which it did not.

Expected behavior

I expect to be able to update the image of an existing Developer Product.

Page URL: https://create.roblox.com/dashboard/creations/experiences/7354957278/monetization/developer-products

2

You might want to look at this, it was the same error, usually happen with file type. If you converted your filed from a png to WEBP, it might only look png (what i’m talking about is at the end of the thread).

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