Hello, I recently released my newest game, Homework Shredding Simulator, and encountered the following issue:
I cannot scroll on any SurfaceGui Scrollingframe (on mobile, most of my players also report this bug happening to them, my device is an iPhone 14 Pro Max if it matters), on PC they work perfectly.
I tried EVERYTHING to fix this: Changed absolutely every property of the frames, parented it to different things, changed the Active property, made the gui AlwaysOnTop. NOTHING WORKS
Please help me fix this, as this is a game-breaking bug which might be actually caused by Roblox itself, and not my game.
Video of it in action: (look towards the end of it)
Okay, this issue IS a Roblox bug, it is now happening in my old game, Homework Printing Simulator.
It has not been updated in a while, and the scrolling worked just fine before.
I don’t understand why people like me are not allowed to post bug reports, as this is a game-breaking issue that staff really don’t seem to care about. There were tons of bug reports reporting this over the years, yet it’s still coming back.
I couldn’t find anyone else reporting this bug either! I just submitted a report so hopefully something happens soon… it’s been causing big issues with my playerbase, which is mostly mobile.