I always have the group’s permissions. I can save and publish existing games. I can save as a new place in an existing game.
My other team member in the same group can also create a new experience. Just not me. So I’m not sure what’s going on here.
Hi! sorry for the inconvenience. Can you send us studio log when this happens and the placeIds associated? thanks
This is when i just “New” in studio, “Save to Roblox”, it prompts to create new experience, and then failed. There is no log. I don’t have a place id because it is not created on roblox yet.
Our group id is 17156112 if it is relevant.
it would be super helpful if you can send me studio logs of a session when this happens. thanks
could you provide steps to get the ‘studio logs’ because i may not know what that actually means?
you can see i screen capped the ‘log’ which is the Output window, and it shows nothing (other than the single line coming from creating the place through New)
sorry about the ambiguity. https://en.help.roblox.com/hc/en-us/articles/360016022492-How-to-Retrieve-Roblox-Studio-Logs here is a guide.
we have some leads and are looking into this now. will keep you posted! just to confirm. this is consistently reproducible for you?
yes this happens every time i tried.
hi. we checked internally and found that although you have edit/publish group experiences permissions on creator hub, you do not have that permission for the roleset you are in the legacy group UI. please obtain " Create and Edit Community Experiences" access according to https://en.help.roblox.com/hc/en-us/articles/203313770-Community-Roles-Ranks-and-Permissions
the permission setting is in www.roblox.com and then go to community tab, then configure community. you would need the owner of the community to give your roleset that permission.
