Cannot Play any game or mine ERROR ' Please check your internet connection and try again' Error Code:277

Bug Reports Roblox Application and Website Bugs
,
1

Hello,

About 5 days ago I always get this error message or the second one.

image
image390Ă—241 7.17 KB

There is nothing wrong with my internet, every other thing I do on my wifi is working fine. I have turned off VPN, turned off Ad blockers, rebooted my PC, hard powered off my router. I have shutdown every other thing on the wifi, and only try to play a game and get this error.

This error still happens on every game I try to play including my own developed published games.

This is an urgent issue because I cannot even test out my own games, and our team game development has come to a halt.

Nothing has changed on my side, no new wifi, no new wifi carrier, no new pc, nothing has changed on my side.

If I click on reconnect, I get the same error.

other error I sometimes get is error receiving data .

image
image391Ă—245 7.25 KB

Expected behavior

I expect no errors and be able to play games.

A private message is associated with this bug report

2 Likes
2
3

umm I did just enroll, in the beta program.. but did not know that that disallow you to play already existing games.

I thought it means , other users that are not in the beta program cannot play your games…

plus why could I not play my own games?

I am going to publish a new game blank template , now (after enrolling in the program) and see if I can just get into it via play

EDIT update:

I published a new baseplate, with nothing in it , try to play it and get the error:

image
image392Ă—249 7.28 KB

So there is still an issue.

4

I am unsure of how the program for Server Authority functions, however I will assume it does not support the Roblox Player.

If you are still trying to join games while in the beta program, you will continue to be “intentionally” disconnected for being on a client the server does not support. Player and Studio both share the same RCC service, which is why Studio may work and Player may not.

EDIT: Sorry, I do not know why I assumed you are in Server Authority. However, since this is pretty popular right now, that is how I will respond with.

5

hi @Lord_BradyRocks,

Apologies for the late response, checking in if you are still having this issue? If so, would you mind DM’ing me a client log so I can check whats going on please? Thanks!

1 Like