Cannot publish game

Help and Feedback Building Support
1

Hello! Sorry if this is in the wrong category. So I am building a large scale driving game. I normally use triangles to form land, I recently tried out the built in terrain tools and decided to use them on my new project. I imported a heightmap with the dimensions of 11520x170x5222. I then built my roads on top of the imported heightmap. Today I tried to publish it for the first time, and it failed multiple times. I checked the .rbxl and it was 32mb! Normally my games are around 4mb! What can I do? I’m stuck! I’m currently shaving off as much dead space as possible, but it’s a incredibly time consuming process. How can I get this published.

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image841Ă—438 300 KB

Above you can see I shaved off some of the left side, and in the process of shaving the top part.

5 Likes
2

Hello Developer.

I feel like this belongs to #platform-feedback category. Depending on where you are actually publishing your game on (website or studio) you can use #platform-feedback:studio-bugs or #platform-feedback:website-bugs.

I still wish you luck in the future.

3

I didn’t put it in #platform-feedback because I don’t think this is a bug, I think I just went over some limit.

4

Were you given any error message, with a reason on why it didn’t upload?

5

nope, just said “Publish Failed”
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6

I don’t believe there is a limit on Roblox, but I can’t confirm that as well.

I’ve never heard of a world/terrain limit on Roblox, but I’m not sure what else could’ve caused the problem. Have you tried removing some terrain?

1 Like
7

That’s what I am doing currently. I am also gonna try to use my cell phone hotspot which is faster than my home WiFi, In case there is a timeout.

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8

Faster internet didn’t work, albeit upload was 0.35 Mbps.

9

Sounds like something is wrong with your Studio, try publishing other places, and if you get the same error then you could re install it, otherwise idk.

10

I can publish other places just fine.

11

This sounds like your problem. I’m assuming it’s timing out since it can’t upload fast enough at that speed. If you can, try with an upload of at least 2 Mbps.

12

I had an issue like this after I tried to upload a circle image for my Gui. It wasn’t letting me directly upload it so I did it through a decal and it worked.

After about 5 hours of working on the game I tried saving and it didn’t work. I tried saving other places I had open at the time and they weren’t having any issues. Little did I know that I got moderated for the circle image (?!) and found out after refreshing the Roblox website. DevForum isn’t affected by this moderation.

I suggest you check your account on the Roblox website in case something like this has happened to you.

1 Like
13

Do you know of any way to adjust this timeout? These speeds are the best I can get here in rural Virginia.

14

I double checked my assets and everything has cleared except 3 UI elements, which are still pending.

15

I unfortunately don’t. Your upload speed is around 0.35 megabits per second and you need to upload a file that is 32 megabytes.

0.35 megabits is equivalent to 0.04375 megabytes, and if you’re uploading at this amount per second consistently, it would take around 12 minutes to complete :grimacing: .

Math: 32 megabyte file / 0.04375 megabytes per second = 731 seconds which is about 12 minutes.

16

Try loading or importing it while having team create enabled, and waiting for it to replicate, that way you’re likely to workaround a http timeout. I had issues with 5mb files, which seemed to be too big for roblox, I don’t know how this limit stands right now, but a 32mb file may not be allowed to be uploaded even with a fast connection.

17

I’ve enabled TC and its currently saying “Saving latest updates and enabling Team Create…” But the console says the publish failed

18

Well, it seems to be too big, assuming most size is due to terrain, are you sure you need all that terrain?

19

I don’t need a good chunk of it, I’ve been trying to find a efficient way to remove areas of the terrain. The built in tools aren’t cutting it. As you can see in the picture I was trying to cut out some but it wasn’t working too well.

20

You probably can edit the heightmap using image editing software, to resize it or crop. You can then clear and import the terrain, if you didn’t make changes. Try also to use the Terrain Editor built-in plugin, region tab:
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