Cannot upload .bmp images to roblox

Recently, it has come to my attention that uploading .bmp image files doesn’t work!
Instead, an error message appears under the upload button: “Asset creation failed. please try again later”.
It seems that other type of image files work, I haven’t tested all of them, but I do not encounter the problem when uploading a .png image file.
Here is a video demonstrating the problem.

  1. Upload a .bmp image file to roblox
  2. Observe as it fails to upload

At the time I’m writing this, I am using the Chrome internet browser: version 138 (64bits, Windows 11).
This isn’t a major problem, as I can still use .png files, but it is a nuisance, as I prefer using .bmp files for some of my work.
It would be great if this problem was fixed in the very near future!

PS: Yes, the file size is under 20MB. Also, turn down your volume before playing the video, there’s loud (?) music playing.

Page URL: https://create.roblox.com/dashboard/creations/upload?assetType=Decal

1 Like

Hi, This bug should be fixed now. Thanks for your patience, and let us know if there are any more issues!