Cannot verify my phone number

Bug Reports Roblox Application and Website Bugs
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1

So when I try to reverify my phone number (It got removed I almost lost my account so I contacted support) and I cannot receive the SMS message. I tried multiple formats and checked the country code it still wouldn’t work. Though when I verify my phone number on other websites, I received the SMS.

Checked blacklist no Roblox on it.

Expected behavior

Receive the verification code.

A private message is associated with this bug report

1 Like
3

What country is your phone number registered in? AFAIK Roblox “shadowbans” certain countries’ numbers due to abuse.

4

My phone number worked before so I am not shadowbanned and I don’t want to reveal my country

Also an admin private messaged me to use Roblox Support instead but the Support is broken