Can't access Catalog or Avatar

[foamycoolkid5]

I cannot access the catalog or avatar at all, and Roblox status says systems all operational.

This is the message I get when attempting to go on a Catalog item

[Int0Runner (Jon)]

I’m not getting this, did it come back up for you yet?

[foamycoolkid5]

No, I’ve been having this problem for about 2 days now

[Int0Runner (Jon)]

I’d restart your computer and reset your modem just incase somethings going on there.

[Synthxt1c (valo)]

Been having the same problem for the past two days as well. Doesn’t matter my device or browser, even if I’m not logged in. Very strange bug.

[6mlt]

Didn’t realise more people had this issue… Needs sorting though as there’s nothing we can do to sort the problem ourselves.

[DishwasherSushi (Dishwasher)]

I’ve been having this issue as well, no changes from any attempts to fix.

[XenoSynthesis]

This happened to me, too. Use a mobile hotspot instead of Wi-Fi for now.

Cannot load any web pages containing Avatar items

I am having a website-breaking issue across all devices. I can view some pages such as my profile, Charts, and Communities. But whenever I attempt to load any section containing avatar items (Marketplace, Avatar Customization, Inventory, Group Stores, etc.) I get an error saying “Catalog temporarily unavailable. Please try again later” or “The avatar page is temporarily unavailable” or “Internal Server Error 500 |An unexpected error occurred.” This happens to me in Chrome, Microsoft Edge, Roblo…

[JammerTheFurry]

@XenoSynthesis

Use a mobile hotspot instead of Wi-Fi for now.

Although switching to mobile Internet solves the problem, but it is very expensive

[JammerTheFurry]

After going through the code in my browser I saw the 2 errors in the metadata and 1 error in the details.
When using Wi-Fi, it always happens.

(My browser is in Russian and all the elements are in Russian, but it should be intuitive here)

[kruzzle]

I just started having this issue a couple hours ago, I really hope something is done about this

[JammerTheFurry]

Upd: The catalog and avatar editor are working normally, but maybe someone still has it.

[BrightYellowElephant]

The same problematic allocation came back and we restarted it, please let me know if it is still happening for anyone out there but i believe its 100% gone for now. Sorry for inconvenience caused.