Creator hub does not allow you to add a payment method: there is an endless (or possibly very long) loading.
This problem occurs both in the community and in a personal dashboards.
There are no problems with the connection.
The problem occurs in both “Payment” and “Billing” “categories”
I tried to load page using the VPN, It doesn’t look like this is a regional issue.
Demonstration:
“Payments”:
“Billing”:
Expected behavior
The page for adding the payment method should load.
Hello this should hopefully be resolved but let me know if you see encounter any issues. I suspect that your card had some issues and we were unable to properly propagate the error.
Right now page just doesn’t opening(extensions do not interfere with the site in any way, they are disabled, everything is the same with vpn)
Demonstration:
Small addition:
In “payments” page, site actually displays an error:
Yeah I’m still stuck like that and I think I know why lol, Roblox just doesn’t support cards in my country yet or something. That’s why I can’t even buy plugins with real money.
I live in Russia, a country that has been affected by sanctions. I’m unable to add payment methods to my account: The site keeps showing an error saying “Failed to authenticate your card”. In theory, the “region unavailability” error should appear when the payment data has already been checked.
