Cant publish my game anymore. It is displayed as paid access in studio altough it is turned off

I can not turn my game public because it says either paid access or private servers need to be turned off.
I have private servers on and paid access off but it still wont let me publish it.


Website Screenshoot:

Edit: I just found out I have tihs problem with ALL of my orblox game splease help!

1 Like

It says that you need to turn off paid access OR private servers. You said that you have private servers enabled. I recommend turning private servers off and see if that works.

As I said I have paid access off and only private servers on so there shouldnt be any problems.

Private Servers stop you from changing Playability, since you could make the game private and stop people from playing those private servers, which could possibly be paid.

1 Like

Yes I know but I cant even enable them and then publish

Hi! Can you try disabling private servers before changing the playability, and see if that allows you to make changes?

2 Likes

I already tried that and other Methods like turning paid access on and off. I have even reinstalled studio and Roblox. Nothing seems to work for me. I also experience the bug on old accounts and new ones

Hi, thanks for your patience while we investigate this issue! Can you confirm that this is still happening when you have both paid access and private servers turned off?

We are closing this thread as the OP didn’t provide the required information by our engineer!

Please file a new bug report with the required information, if the issue is still occurring!

Thanks!