Affected Items
Dual Illumina
Dual Darkhearts
Dual Venomshanks
These items lack/have the wrong texture in 3D mode
This is how they look in 2D mode
Expected Behavior
These Items Have The Correct Texture In 3D Mode
This is how they look in 2D mode
1 Like
i think this is just because 3D cant render particles / sparkles but i might be wrong
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This is a texturing issue, nothing to do with particles
oh i thought you were talking about the particles
well i guess they can’t render specialmeshes with vertexcolors different than 1,1,1 too???
Thank you for flagging this. This is known issue that our team is aware of. It’s actually not particles or textures. The issue is with vertex colors. Vertex colors are not supported in the web 2D thumbnail, which is why you don’t see the correct appearance for these swords.
3 Likes
This could still be an easy fix, just change the texture, the Illumina and Darkheart are solid colors and someone has made a venomshank texture on the toolbox!
Venomshank
They are solving the issue more thoroughly by adding vertex color support to the 3D renderer. This way, it will be permanently fixed for all items, and they won’t have to do custom fixes for all the items individually (there’s more than just the 3 swords you listed)
4 Likes
What Glaring said. We can fix every item that has this issue if we fix the thumbnailer. Other than these Dual Swords, there are a lot more gears and accessories that have this same issue because they also use vertex coloring.
Last I remember, most items with unique VertexColor values were updated around 2021 to use color corrected textures. Eventually all avatar items were going to swap from SpecialMeshes to MeshParts, which don’t have a VertexColor value. Why continue supporting VertexColor when the last few avatar items could be updated to work without them?
The items called out in this thread are all Gear, which we do not support any more, and continue to use Special Meshes.
The context of swapping from SpecialMeshes to MeshParts was to highlight one of the reasons why most avatar items with VertexColors were already updated years ago. Color corrected textures would still work for Gear, wouldn’t they?
I think for most cases, color corrected textures would work for gears, yes. There are a few special cases, like this gear that doesn’t use a texture at all and instead relies on BasePart.Material for its texture. If they wanted to fix the coloring issue for this snowball gear via texture correction, there’s some extra work.
Not to say it’s impossible… and I do agree that your solution is more consistent and likely preferable. Roblox will probably reimagine gears as purely cosmetic accessories one day, and they might convert everything to MeshParts at that point. VertexColor would become a thing of the past.
Until ‘gears’ are officially supported again, though, the catalog-asset-bugs team probably can’t commit resources/time to researching or changing them. I suppose VertexColor support for the 3D renderer is their way of trying to get this fixed in a reasonable timeframe.
2 Likes