chance of Recently played (continue) category not showing up

[bigfatoldfish]

Theres a chance for this not to appear And then i usually have to refresh the page

I refreshed it so now it appears but sometimes it would just be gone

Expected behavior

For it to appear and for me not to refresh the page

I\

[skpm_plz (skpm)]

Thanks for reporting @bigfatoldfish! The Continue sort should always appear, so this is definitely unexpected behaviour.

Our team has been investigating this. Meanwhile, if you see this again, could you scroll to the bottom of the page just to confirm if the Continue sort is buried all the way at the end or it’s missing completely? This will help us to narrow down your issue.

Thanks!

[bigfatoldfish]

Hi, yeah I got it again the continue category is there but I have to scroll down very far down to see it, I don’t know if that’s how its supposed to be Like though

[Zolurite]

I can not tell you how many times this happens to me, thank you for reporting this.

[Noble_Draconian]

Can confirm - my continue sort isn’t near the top:

I suspect this is what caused the massive drop in players in my game:

The AWS outage on October 20th has had a lasting negative impact on our game due to the discovery algorithm

Before the AWS outage on the 20th of October, our game’s KPIs (acqusition, retention, session time, etc) were largely stable and our game consistently held around 300 - 600 CCU depending on platform fluctuations, and players didn’t have problems finding our game. However, on the 20th of October, there was a massive AWS outage. Players weren’t able to play our game, and I myself wasn’t even able to connect to the platform (website etc) for several hours. Since the outage, the discovery algorithm…