Charged twice for premium

[Vyvorr]

I have been charged twice for premium and I tried contacting support but I think I got an automated response as they mentioned it’s an accidental purchase and my account will go through moderation and I don’t want a ban I just don’t know why I’ve been charged twice this month.

Expected behavior

Hopefully be able to refund one of the charges because I do want premium I just don’t know why I’ve been charged twice

A private message is associated with this bug report

[starhiker13]

Thank you for the report. We have assigned to our team for further review.

[JAC_kko (Jack)]

Something similar happened to me as well. Roblox charged me for premium without actually paying Robux. Support did nothing but now it’s long gone. (Around a year ago.)

Hope you get your refund.

[bvetterdays (roman)]

This is a duplicate and has already been extensively addressed:

I'm Still Being Double Charged for Premium After a Fix Was Released

Click here to view the previous report. A Dev Forum moderator told me to create a new bug report instead of unlocking the previous one which was marked as fixed despite the issue still occurring. Because of that, I’m not going to rewrite everything from that post because the entirety of it still applies here and is still relevant to this report. I have linked that report above. This now marks the 3rd month in a row that this has happened to me now, this needs to be addressed soon because there…

@mbvu1314