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it’s partially RichText formatting, partially unknown one. Weird.
yeah, ' is the escaped version of an apostrophe (') in html. this bug affects “escaped characters”, including <, >, ", & as < >, " and &
it appears (for me at least) that this “double-encoding” only happens when the sending user first sends the message - when i close and reopen the window, the symbols appear correctly.
the same effect happens in the “preview” box for the chat. it fixes itself with a reload.
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Can confirm, opened Roblox again and the characters are now in the chat window.
Still, shouldn’t even be a thing. 
Firstly, so sorry for the incredibly late response here.
We’ve taken a look - and the issue should now be fixed. Do let us know if it’s still recurring, and we’ll make sure to investigate and rectify it.
Thanks again for reporting, very much appreciate it.
Yes, it was solved a short time after my previous message. Thanks for the reply though.
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