Yesterday I attempted to join a group that I was banned from. The “Join Community” button was still there so I tried clicking it and it added +1 to the Members and put my player icon in members but the button did not go away. The more I clicked it the higher the number went up. It ended up saying there were 108 members in the main role when in truth there was just under 10.
This is the group: (open up the roles and look at amount of members there are) Holy Huddle - Roblox
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The role for members just got updated back to 11 just now, I do not know why. The amount of members in the group still is 51 when it should be about 20. The members role saying 108 was not just for me it was for everyone else and when someone joined it did not change. When I was unbanned from the group the issue did not continue happening.
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Hello @Far_2D thank you for the report! Can you provide additional details such as:
- Is your current account banned or another account?
- What platform were you using to join the community, where you saw the “Join Community” button continuously present?
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The person unbanned me so the join community button disappeared.
I was joining the group on Microsoft Edge and then I noticed the issue where button was not disappearing so I kept clicking it and trying to guess the issue so I then reported it here. After a while I checked on the main roblox app and it was also bugged, I asked other people and they also said the amount of members is bugged.
I am pretty young and am trying my best to describe so I hope you can understand everything.
My thoughts:
I am assuming before that before I was half in group and half not like it would detect if I was in group and see I am banned and should not be so button appeared but when I clicked the system detected I was in the group so it did not update my account to say it was in, kinda like setting a boolean to true when it is already true, it doesn’t get changed thus not updating it.
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Hello @Far_2D we’ve made some updates to the join flow, curious if you’re still experiencing issues. Can you confirm if it’s fixed?
The player count in the “Members” below the community name says 59 right now (someone left) which is still like 50 more than there are currently. The number of players in a role is fixed and is accurate for each role.
Hello @Far_2D we’ve made additional changes and have verified that your community’s member count is now correct.
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