My community remains locked even though the temporary moderation action on my account expired more than a month ago and my account has already been fully restored.
Affected user: KainagamerTigre
User ID: 3503667410
Affected community: TG’I Studio - FPS
Community ID: 415049491
My account received a temporary 7-day suspension on August 17, 2026. The suspension expired on August 24, 2026, and my account returned to normal.
However, the community remained locked after the suspension ended and has never returned to its normal state.
Steps / Timeline:
- My account received a 7-day suspension on August 17, 2026.
- The suspension expired on August 24, 2026.
- My account access was restored normally.
- I opened the affected community page.
- The community was still locked.
- More than a month later, the account remains fully accessible, but the community is still locked.
Expected behavior:
If there is no separate active moderation action on the community, its status should return to normal after the temporary account suspension expires.
Actual behavior:
My account has been restored and usable normally for more than a month, but Community ID 415049491 continues to remain locked.
I also contacted Roblox Support regarding this issue:
Ticket #180556076 – August 25, 2026
Ticket #181944503 – September 10, 2026
I have not received a human response or explanation regarding the community lock.
Previous DevForum reports/documentation:
I want to clarify that I am not requesting another appeal or review of the expired account suspension. I am reporting what appears to be an issue where the community’s locked status did not update after the temporary account restriction ended.
Could the team please check whether Community ID 415049491 is incorrectly retaining a locked moderation state?
System Information:
Windows 10 64-bit
Browser Information:
Google Chrome 154
I will also attach screenshots showing my restored account, verified profile, affected community, and previous support tickets.
Expected behavior
After the 7-day account suspension expired and my account was restored to normal standing, the affected community should also return to its normal accessible state, as long as there is no separate active moderation action on the community itself.
I should be able to access and manage Community ID 415049491 normally again, including its settings and associated creator features.
If the community is intentionally supposed to remain locked, I would expect Roblox to clearly display or provide the active moderation reason instead of leaving the community locked indefinitely after the account suspension has ended.
A private message is associated with this bug report