"Configure Community" page doesn't load

Bug Reports Roblox Application and Website Bugs
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1

Whenever I am on my communities’ main page and press “configure community” with the three dot symbol, the page it leads to does not load. I am unable to change roles, send payouts, and manage my group at the moment because of this bug. This has been happening for more than three days for me.

Browser Information
Google Drive, I tried uninstalling all of my extensions and it didn’t make a difference. I have also attempted this on Microsoft Edge and even Firebox, the issue persists.

System Information:
Processor AMD Ryzen 5 3600X 6-Core Processor (3.79 GHz)
Installed RAM 32.0 GB
Graphics card NVIDIA GeForce RTX 2070 SUPER (8 GB)
Storage 792 GB of 932 GB used
System type 64-bit operating system, x64-based processor

image
image1469×773 51 KB

Expected behavior

I expect the ‘configure community’ page to load as per usual.

2

Hi @Jezzie_Dev, thanks for the report! To help us track this down, could you share a bit more:

  • Community/communities you are seeing this on (name or ID)?
  • We spotted a browser extension in your screenshot that may be interfering. Please try Incognito or with extensions disabled.
  • Share any failing requests from the Network tab plus any errors in the Console.
3
  • It is happening with all communities I own.
  • As I mentioned, I tried without extensions and on other browsers as well.
  • I checked the console and I don’t see anywhere where it’s red or has an error. Where should I be looking?

Thanks for the assistance!

4

We’ll DM you to get some more information.