Confusing Maturity Rating email

I just got this email and i cant figure out what it means. There seems to be 2 conflicting results? What is going on here? Am i supposed to set Not Present or what? Please help my game with active players will be unplayable if i dont take action and i dont know what to do.

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When answering for blood in the questionare, make sure that the answer for “How realistic is the blood?”, is Realistic blood as per what the moderator raported.

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