Console -> keyboard: Controls stop working

Bug Reports Engine Bugs
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1

Hello, a few members of our team had issues while testing console controls where their player wouldnt move until they reconnected their controller or reset their character

Repro (in any Roblox game):

  • Join game, use controller. Leave game using contoller
  • Within the roblox app, remove batteries from your controller
  • Rejoin a game using mouse/keyboard
  • Character will not move until controller is reconnected or character is reset

Expected behavior

Should be able to play on any input on game join

2

Hi,

Thanks for the report. Did this issue start happening only recently? Does this happen on Windows, Mac, or console platforms? And does this only happen if batteries are removed rather than the controller disconnecting?

3

One person on Windows, another on Mac. First noticed last week. Only reproducible when the battery is removed

4

Hi,

We weren’t able to reproduce it.
Just a wild guess: did any of those team members that reproduced this issue have more than 1 controller connected?

5

No, only one controller was connected. I followed up with one person, they were able to repro again today following the exact same steps. Here is their device info:

Device name DESKTOP-A7Q9NL1
Processor AMD Ryzen 7 5800X 8-Core Processor (4.40 GHz)
Installed RAM 32.0 GB
Device ID
Product ID
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

6

Thanks for updating. That’s interesting, because removing batteries is identical to disconnecting a controller from the Roblox point of view.

7

I figured it would be the same as well. But it is the only way to repro lol