"Corrupted" OGG Files

Reproduction Steps

Device Info

  • User agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.102 Safari/537.36
  • Platform Type: PC
  • Device Type: Computer

How to Reproduce:

  1. Go to the audio uploading page under “Create”
  2. Upload the OGG file (https://www.mediafire.com/file/r342sjnv8fc7qi0/Beep_TextScroll2.ogg/file)
  3. The website will say that the audio is corrupted.

Expected Behavior
Expect the file to upload flawlessly because it is not corrupted.

Actual Behavior
The website takes your Robux for the audio and says the file is corrupted and it fails to upload.

(19 transactions for sounds, only 5 were successful)

Issue Area: Roblox Website
Page URL: Create - Roblox
Impact: High
Frequency: Very Rarely
Date First Experienced: 2022-03-03 11:03:00 (-06:00)
Date Last Experienced: 2022-03-03 14:03:00 (-06:00)


Hello FamedChris,
I’ve been investigating a server change that might have caused this. I think your files are fine. Please retry now.
I’ll sort out the Robux and get you a refund.
Many thanks for reporting this issue quickly.


Thanks for the fix! It appears to be working correctly now!


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