In the August 17th around 6:30pm (GMT) we started noticing an increase in Crash Rate more noticiable for Android devices with <2GB Memory followed by a Roblox Game Server update that happened 2 hours later (9:15 PM GMT).
This crash rate increase does not align with any updates that we have made and our CCU and Session Time in this category has been lower since this issue has started.
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Hi there,. we are investigating.
We rolled out a flag just now. It will roll out over the next ~hour.
Can you confirm crash rate and other data returns to normal over the next 48 hours?
Thank you. We will monitor and update
Hey, initial signs look like the numbers are returning to normal but we would like to give it a bit more time before declaring this resolved as the numbers are still a little off from usual
We found and fixed another issue.
Hey, I think we can consider this resolved now. Thank you!