Creamed Café Handbook

:coffee: Welcome to Creamed Café!

Best Coffees for the Best Customers

:star: Who are we?

Creamed Cafe is an authentic café-based establishment based around providing outstanding service & leading the roleplaying industry while serving customers pastries and beverages to the best of our abilities.

We strive to accommodate you with the best experience and service, to provide excellence and indulgence. Also, to leave a long-standing positive and breathtaking impact on the Roblox Community. Customers are guaranteed to have a great time at Creamed Cafe! Satisfaction is something we are proud to ensure.

Creamed Cafe was Established on April, 9th 2020 by Presidential Team.

:speech_balloon: Important Links

Games
Socials

:clipboard: Information

Community Guidelines

We have additional regulations that we expect our guests and staff members to abide. Failing to comply with our regulations will result in receiving moderation
consequences on our premises.

General Rules

  1. Respect: Treat others with kindness, respect, and empathy. Avoid personal attacks, harassment, or any form of discrimination.
  1. Offensive language: Refrain from using swear words too frequently or targeted towards another as well. Keep the conversation clean and appropriate for everyone.
  1. Positive Atmosphere: Foster a positive and inclusive environment by promoting uplifting and constructive discussions. Encourage members to be supportive and helpful to one another.
  1. Explicit or Inappropriate Content: Do not share or post any explicit, offensive, or inappropriate content, including but not limited to images, links, or discussions.
  1. Trolling: Trolling is not allowed at the cafe. This includes insulting/being disrespectful to the staff and customers, ordering food not on the menu, dancing on the counters and tables, enlarged 3D clothing, etc. This will result in a kick and then a ban at the cafe if continued.
  1. Spamming: Spamming at the cafe will result in an immediate kick from the cafe and if continued, it will result in a ban.
  1. Bypassing: Bypassing at the cafe will result in a permanent ban from the bakery. This includes swearing or anything that is usually blocked by Roblox.
  1. Exploiting: Exploiting at the cafe will result in a permanent ban from the cafe. This includes glitching in the walls or a place you shouldn’t be in, speeding yourself without having the gamepass, etc.
  1. Advertising: Advertising any unrelated content will result in an immediate kick from the cafe and if continued, it will result in a ban.
  1. Racism, Homophobia, or Sexism: Displaying racist, homophobic, or sexist behavior either verbally, within your name, or articles of clothing will result in a permanent ban from the cafe.
  1. Death Threats: Death threats directed towards anyone results in a permanent ban from the cafe.
  1. Privacy and Confidentiality: Do not share personal information or private conversations such as leaking IPs or discussions without explicit permission. Respect the privacy of all members. This is not tolerated to Creamed Facilities and will result in a permanent ban from the cafe.
  1. Roblox TOS: In the ROBLOX Platform, you’re required to follow Roblox’s Terms of Use. Breaking any rules will result in a permanent ban from the cafe.

Staff Rules

  1. All staff members should abide by the General Rules which have been put in place for the entire community.
  1. All staff members should be using adequate, yet understandable English vocabulary. This includes using grammar whilst in staff areas. Failure to abide by this rule will result in your termination.
  1. All staff members should not be abusing any staff-related systems in-game or on our communications server. Failure to abide by this rule will ultimately result in your termination, depending on the severity.
  1. When representing Creamed Café at an Alliance you must abide by their community regulations. However, grammar and professionalism must be used when representing Creamed.
Rank Information

The following list will include information about every group role in Creamed Cafe and its responsibilities.

Non-Staff Ranks

Customer
This rank is designated to all those who join the Creamed Cafe group. Customers are the users who play the game and order from our staff team.

Noted Customer
This rank is designated to the resigned Staff Members. They are respected people of the group. There is no maximum capacity attached to this rank.

Business Partner
This rank is for the partners and allies of Creamed Cafe. The representatives of the partnered groups may claim this role. However, this role is also used for collaborations and those who contributed to Creamed Cafe.

Suspended
Reserved for staff members who are under investigation or have been temporarily demoted due to confidential reasons.

Trainee
A trainee, with no staff experience who is awaiting an available training session. This rank is not considered a staff member.

Low Ranks

Barista
A staff member who has undergone 1 training session and has enough experience to serve customers.

Skilled Barista
A staff member who has undergone 2 training sessions and has enough experience to serve customers. This rank has the ability to receive a promotion to Staff Apprentice. See Promotion Requirements for more details regarding promotions.

Middle Ranks

Staff Apprentice
A recently promoted Skilled Barista. Staff Apprentices usually spend a few weeks learning about the Middle-Rank team and its daily operations. Apprentices undergo many examinations and trials with their advisors before they officially become a Middle-Rank. They can only assist at sessions.

Staff Assistant
A Middle-Rank who has enough experience and skills to supervise and assist colleagues at the cafe. Staff Assistants can also train & assist at sessions.

Supervising Team
A Middle-Rank who has enough experience to supervise at the cafe. This rank can also host shifts at the café.

Management Team
A Middle-Rank who has enough experience to supervise at the cafe and stands out as the Boss. This team can also host sessions & shifts. Management Team is under the supervision of the Corporate Team for a future High-Rank position.

High Ranks

Administrative Team
A recently promoted Management Team member. Administrative Team learn about their assigned department and assists the Leads in decision-making. They can overseer in trainings & shifts.

Corporation Team
Corporation Team continue working to their assigned department and assists the Leads in decision-making. They have a chance of being the Leads of their assigned departments.

Senior High Ranks

Chief Staffing Officer
The Chief Staffing Officer handles all operations such as staff activity, weekly requirements, consequences, reports & employment within Creamed Cafe. Any issues may be reported to the Presidential Team & Department Leadership.

Chief Relations Officer
The Chief Relations Officer handles all affiliate relations and public events within Creamed Cafe. Any issues may be reported to the Presidential Team & Department Leadership.

Chief Executive Officer
The CEO is the one that manages all operations throughout the cafe & departments and making sure everything is alright. Getting this position isn’t straightforward – you have to consistently show dedication, leadership skills and true desire for the placement.

Additional Helpers

Contributor
This rank is designated to our Donors & Supporters. They are respected people of the group. There is no maximum capacity attached to this rank.

Development Team
The Development Team handles all of our functional games within Creamed Cafe. They’re in-charge of updating our games and fixing bugs that are found.

Automation Bots
The Automation Bots are AI Bots who are programmed into handling all the Creamed Cafe systems. For example, our application bot is for ranking anyone who has passed the quiz.

Presidential Team

Presidential Associate
The Presidential Associates are the Overseers of each Department and they make sure that things are going smoothly through each department. Additionally, they are responsible for helping the Leadership Team into making decisions. The Maximum Capacity of this rank is 2 people.

Currently the rank is designated to Sparkles & @None

Vice President
The Vice President rank is designated to BxbyyMinty, who’s the Vice President of Creamed Corporation. She runs the entire group and make decisions along side the President. Whenever the President is not available they take on the responsibilities as a group owner. This rank is the most entrusted rank of the President. The Maximum Capacity of this rank is 1 person.

President
The President rank is designated to TomOMG25, who’s the President of Creamed Corporation. He controls the entire group and ensures that everyone has an enjoyable time while at Creamed Cafe. Additionally, he is in-charge of the Development and Marketing Team. As he has owned Creamed Cafe since April 9th of 2020. This rank is unachievable.

Promotion Requirements

The following list will include the requirements that you need to follow in order to be promoted in higher ranks within Creamed Cafe.

Customer > Trainee

Noted Customer

You can achieve this rank, If you are a resigned staff member.

Business Partner

You can achieve this rank, If you’re our Allies and you’re representing our group.

Trainee > Barista

Pass a training.

Barista > Skilled Barista

Pass a training.

MR Promotion Requirements

  • Must be in our communications server.
  • Must use grammar.
  • Must demonstrate good & desirable qualities.

Skilled Barista > Staff Apprentice

Be active daily at the cafe, by working & serving customers. After a while, receive recommendations from other staff members.

Staff Apprentice > Staff Assistant

You must be trained as an MR, as there will be a schedule of your training. Once you pass the resumes you’ll automatically become an MR.

Staff Assistant > Supervising Team

You must be active, hardworking within the Community. Once you get noticed by an HR, you’ll be promoted.

Supervising Team > Management Team

You must be active, hardworking within the Community. Once you get noticed by an HR, you’ll be promoted.

Management Team > Administrative Team

You must be active, hardworking within the Community. Once you get noticed by an HR, you’ll be promoted.

Administrative Team > Corporation Team

You’ll be able to choose a department that you’d like to join. You must be active and hardworking within the Community and Department. Also, you must complete your daily department tasks. Eventually, you’ll be promoted.

Corporation Team > Chief of Department

Continue working on your department. Eventually once there’s an open spot. You’ll be noticed by an SHR and be promoted to one of the Leads at the department.

Chief of Department > Chief Executive Officer

As a Lead, you’ll be carrying out tasks to members and work with the Overseer. As you continue being active within the department and community, your hard work will be noticed by the Leadership Team and you’ll be promoted once a spot is open. After your promotion, you’ll become a CEO.

Contributor

You can achieve this rank by donating or supporting us.

Development Team

You can achieve this rank by applying as a Developer.

Automation Bots

This rank is locked for everyone, only AI Assistants & Bots may achieve this rank.

Chief Executive Officer > Presidential Associate

This is a Leadership Opportunity. If we see that you can manage a whole cafe and you are a good fit with it, there are chances that you will be promoted to Presidential Associate. This is the Highest Rank you can achieve. The Maximum Capacity of this rank is 2 people.

Vice President

The Maximum Capacity of this rank is 1 person.
Currently, the rank is unachievable.

President

This rank is unachievable.

Contact Information

The following list will include information on contacting our departments or teams, based on your issue.

Human Resources Department

The Human Resources Department handles all operations such as staff activity, weekly requirements, consequences, reports & employment within Creamed Cafe.

You can only contact the Human Resources Department, If a quest or staff member are breaking any of our rules or If you’d like to be unbanned from our Establishment.

In need of the Human Resources Department’s assistance? You can contact them via Creamed Cafe Support for any further assistance.

Public Relations Department

The Public Relations Department handles all affiliate relations, public events and gamenights within Creamed Cafe.

You can only contact the Public Relations Department, If you’d like to start or report an Alliance or If you’d like to suggest an upcoming event or gamenight.

In need of the Public Relations Department’s assistance? You can contact them via Creamed Cafe Support for any further assistance.

Staff Team

The Staff Team, especially our MRs, HRs and SHRs are working on the group, as they make sure operations are running smoothly. They’re trying to keep the group active by hosting trainings and shifts and organizing events and game nights. They always make plans with the team on trying to engage and interact with our group.

You can only contact the Staff Team, If you’d like to report someone who’s breaking the rules or someone who’s destroying the good experience or roleplay within our group. Our Staff Members are willing to take actions against them.

In need of the Staff Team’s assistance? You can contact them via Creamed Cafe Support for any further assistance.

Development Team

The Development Team handles all of our functional games within Creamed Cafe. Furthermore, they update our games and fixing bugs or errors that are found.

You can only contact the Development Team, If you’d like to report any bugs or errors found in our games or If you’d like to suggest a new update.

In need of the Development Team’s assistance? You can contact them via Creamed Cafe Support for any further assistance.

Marketing Team

The Marketing Team handles all of our Socials, Funding, UGC, Merch & Ads within Creamed Cafe. Additionally, they are in-charge of managing our Operations. Also, with our belonging funding we are investing into making Creamed Cafe a better place.

You can only contact the Marketing Team, If you’d like to report or suggest anything regarding the Creamed Cafe Operations.

In need of the Marketing Team’s assistance? You can contact them via Creamed Cafe Support for any further assistance.

Presidential Team

The Presidential Team are managing the Creamed Corporation. As they hold its Ownership. They are the ones who established this group on ROBLOX.

You can only contact the Presidential Team, If there are serious problems involved in a situation. However, they take reports & issues regarding on that topic.

In need of the Presidential Team’s assistance? You can contact them via Creamed Cafe Support for any further assistance.

Affiliate Information

The following list will include information on our Affiliates, basically on how to affiliate with Creamed Cafe.

Information

Contact the Public Relations Department, If you have any questions or concerns regarding alliances or alliance information.

Be sure to follow the Requirements below, in order to affiliate with us.

Requirements

  • No less than 100 Non-Botted Group Members.
  • No less than 50 Non-Botted Discord Members.
  • Must be a company, especially a Cafe, Restaurant or Hotel.
  • Must have a good activity within your Establishment.
  • Must have communicative staff members that utilize Grammar.
  • Must maintain good Moderation within your Establishment.
  • Must not sell or giveaway ranks with moderative or administrative powers.
  • Must be well developed, with functional games, graphics & assets.
  • Must not utilize free models at their premises.
  • Must have a clean history with no past or current controversies.
  • Must collaborate planned events & visits with our Establishment.
  • Must prepare 2 representatives to announce our revelant functions.

Negotiations

An exception can be agreed upon if the group has no less than 50 members and If Discord has no less than 25 members. Only If the group is beneficial.

You must apply for an exception request & get it accepted before actually applying with an application.

Questionnaire

  • Tell us about your company! Mention the company’s name & genre.
  • Why did you pick Creamed Café to become a potential alliance?
  • What are the main strengths and weaknesses of your company?
  • What are your aims within this potential alliance for the future?
  • Supply a minimum of two ambassadors on your behalf.
  • Attach a link to your Roblox Group & Discord Server.

Whitelisted Groups

Foodservices (cafés, restaurants, bakeries, juice bars)
Other services (salon, school, dentistry, clothing, game show, nightclub)

Blacklisted Groups

Military, violence-related groups
Fan club & appreciation groups

Guidance

  • Contain all of your responses organized in a Google Document; get creative! Try to make the document look as neat as possible.
  • Try to write many sentences; long-response questions should receive an answer no shorter than 4 sentences.
  • Don’t ask about your application status for a minimum of 72 hours after submitting. We don’t just read every single application - we analyse, discuss & decide, and also write applications ourselves.
  • Use proper English grammar.
  • Do not send copied or troll applications. Failing to abide by this may result in a blacklist from ever applying again.

The Public Relations Department reserves the right to deny your alliance application at their own discretion.

Session Schedule

The following list will include all the available session times, that you can attend within Creamed Cafe.

Trainings are hosted daily by our Management Team.

Weekdays

Morning Session Times

2 AM EST
5 AM EST
8 AM EST
11 AM EST

Afternoon Session Times

3 PM EST
6 PM EST
9 PM EST
11 PM EST

Weekends

Morning Session Times

12 AM EST
2 AM EST
4 AM EST
6 AM EST
8 AM EST
10 AM EST

Afternoon Session Times

12 PM EST
2 PM EST
4 PM EST
6 PM EST
8 PM EST
10 PM EST

Recipe Guide

The following list will include a guide, on how to make desserts, drinks & coffees within Creamed Cafe.

This guide will be able to help Baristas, who are struggling to make something for our customers.

Guide is coming soon!

Ban Appeals

The following list will include information, on how you can get unbanned from Creamed Cafe, based on your ban.

Information

Have you ever been falsely banned from our Establishment or do you want to remove an old ban? We now provide ban appeals for everyone in Creamed Cafe!

Permanent Ban

If you have been banned forever recently, you may get in contact with a Chief Administrative Officer via Creamed Cafe Support to appeal your ban.

Temporary Ban

If you have been banned for a specific time, you may not appeal this ban. You’ll have to wait until the time is over and you’ll be unbanned immediately.

Termination

If you have been terminated recently, you may get in contact with a Chief Administrative Officer via Creamed Cafe Support to appeal your termination.

Blacklist

Blacklists are permanent and cannot be retracted unless deemed invalid.

Rules & Requirements

  • You may only appeal your bans here once.
  • You must wait up to 24 hours in order to appeal.
  • Please give us 72 hours to review your appeal.
  • Trolling in your appeal will result in losing the chance to apply in the future.
  • Don’t lie or give us misleading information within your appeal.
  • Appeals should have effort to show you have improved from your mistakes.

Questionnaire

  • What is your Roblox Username?
  • What is your Discord Username & Tag?
  • What is your Discord ID?
  • What’s your Rank?
  • Where were you banned from?
  • When were you banned?
  • Why were you banned from Creamed Cafe?
  • Why do you want to be unbanned?
  • How can we ensure that you won’t repeat your mistake?
  • Do you believe that you will improve your behavior? If so, how and why?
  • Do you certify that you’ve told the truth?
  • Do you understand it takes up to 72 hours to review your appeal?
  • This time, do you agree on following our Rules?

Guidance

  • Contain all of your responses organized in a Google Document; try to give us a lot of details on the topic! Try to make the document look as neat as possible.
  • Try to write many sentences; long-response questions should receive an answer no shorter than 3 sentences.
  • Don’t ask about your application status for a minimum of 72 hours after submitting. We don’t just read every single application - we analyse, discuss & decide.
  • Use proper English grammar.
  • Do not send copied or troll applications. Failing to abide by this may result in a blacklist from ever applying again.

The Human Resources Department reserves the right to deny your appeal at their own discretion.

Thank you for taking interest in Creamed Cafe. If you have any further questions, concerns, or suggestions, please inform a member of the Presidential Team.

This post was written by our Presidential Team, and has been last updated on
August 23th, 2023.

Signed,
Presidential Team

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