Creator group and UGC assets were not fully restored after successful account reinstatement

iamtheuxxx · August 3, 2026, 11:52pm

Group remains blocked and creator assets were not fully restored after successful account reinstatement

Hello Roblox,

My Roblox account was successfully reinstated after an appeal.

On July 22, 2026, Roblox Appeals confirmed that the moderation consequence had been fully removed from my account and that it would not negatively affect my account in the future.

However, after my account was restored, my creator resources were only partially restored.

Initially, all of my creator assets became affected.

This included:

Personal classic clothing
Community assets
Group avatar items (UGC)
Creator Marketplace content

After additional support tickets, all of my personal clothing was restored and is now available again.

However, my creator community Zorelle was never fully restored.

Instead, the situation became worse.

The community is now blocked, preventing me from managing it normally.

Before the community became blocked, every group avatar item appeared as:

Archived
Cannot Be Sold

There was no Restore, Unarchive or Put On Sale option.

This appears very similar to several recent DevForum reports where Roblox Staff manually restored community assets after account reinstatement.

Community Information

Community Name: Zorelle

Community ID: 145501009

Expected behavior

After a successful account appeal, all creator resources associated with the account should be restored consistently.

Since my personal clothing has already been restored, my creator community and its assets should also have been restored.

Current behavior

Account successfully reinstated.
Appeals confirmed the moderation consequence was removed.
Personal clothing restored successfully.
Creator community remains blocked.
Community-owned creator assets remain unavailable.
Creator restoration appears incomplete.

Previous Support Tickets

176954542

177291091

I kindly ask if a member of the Creator Marketplace, Groups or Catalog Asset team could investigate whether my creator community and its assets can be fully restored.

Thank you very much.