Creator Hub - All Group Assets Missing

[FroggyHopz]

Within the last 24 hours (unfortunately don’t have a more specific time on when this started occuring) all of our group (Bloxburg Development Group) uploaded assets are missing in creator hub - all sub pages (excluding Models & Packages) only show as blank inventories.

Examples:

Audio:

Images:

Expected behavior

We have hundreds of assets that are typically viewable that are used in active development, none of which are currently shown.

Page URL: https://create.roblox.com/dashboard/creations?activeTab=

[Hooksmith]

Hey @FroggyHopz , we just flipped off a flag, can you check if this is still occurring for you?

If it’s still occurring, we would appreciate if you can DM some browser Network tab logs/screenshots to see if any requests are failing here.

[FroggyHopz]

It appears that the issue is still persisting. The issue doesn’t appear to be local, as all members of the team are experiencing the issue too using various browsers and networks, but glad to share whatever is needed in DMs to assist

[Hooksmith]

Okay thanks for letting us know, we’ll do some more investigation.

[ElusiveWind]

Hey @FroggyHopz, could you share some info in DMs with me? Specifically:

1. The group id(s) this occurs for (if it is multiple groups)
2. Your browser’s network tab (let me know if you need any help on this one). I’m mostly interested in the response from toolbox-service.

[YoungAla132]

Hi! Sorry about the inconvenience, we’ve made a fix that should resolve this issue. Let us know if you’re still having any issues.