Creator Hub Analytics has Extremely Slow Load Times

[HooferBevelops (Hoofer)]

On all the analytics under the Creator Hub, I am experiencing atrociously slow load times. Some analytics are taking minutes to load, others up to 30 seconds. Once these analytics pages load, they are temporarily cached and continue to load instantly. The provided URL may not reproduce this issue for that reason.

I have tested this on multiple networks and the loading issues still occur.

Expected behavior

Creator Hub Analytics Pages to not take minute(s) to load.

Page URL: https://create.roblox.com/dashboard/creations/experiences/3666294218/analytics/engagement

[HooferBevelops (Hoofer)]

One thing I am noticing is that what I think appears to be trackers are taking minutes to load and process (Response time can be found on the right of the table). I am not sure if this is correlated, but it seems like after a lot of these go through, charts begin to load.

[supportTheBlueFan]

I am having the same issue with absolutely every page.

One more thing: I started noticing this yesterday with just funnels/economy pages, but now it’s everywhere.

[Reisdro_08]

Salutations!

Thanks a lot for reporting!

A ticket was filed, acknowledged, and is currently under active Investigation.
We’ll be back when we have an update to share.

Thanks again for your patience and your understanding.
Have a nice day!

[royee354 (Royee)]

That investigation seems to be taking a while considering the problem has turned worse and “request failed” is appearing at almost every section in analytics

[Celnak]

Any update on this? Several of our analytics are 3 days behind and struggle to load

[racartman]

This issue should be resolved now. Please confirm if everything is back to normal for you. Thanks again for the report!