Custom character is affecting shadows and visibility of meshes

I’ve imported a custom character with a rig an animation from blender.
Whenever I look away from this character thing, everything from the workspace disappears except for humanoids and particles
also, the further away that the mesh goes, the quality of the game drops until everything eventually disappears
here’s a video of what I mean:

I’m pretty new to importing characters with rigging and anims on them so
Is this normal?
am i doing something wrong?
pls help ):
ty~

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This seems like a bug but I don’t think it has anything to do with importing custom character.

I suggest trying to go into a new baseplate and do the same thing you’re doing in the video to see if the issue still occurs.

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hm :>
I can’t seem to replicate the bug with a new baseplate
is this worth sending off to bug support or nah?

Holy crap you accidentally created streaming enabled without code

lel idek what that is
what is streaming enabled and what does it do? :>

tl;dr, it allows you to render chunks of the map depending on where your character is. However it can break a lot of scripts since you have to use waitforchild a lot.

I made my own chunk rendering script to fix that but it isn’t as efficient.

Also maybe your edit quality level is low, but I’ve never seen something like this. Maybe try changing castshadow on the mesh, I have no idea what’s causing this honestly

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It might be worth sending it to bug support if we can’t figure it out.

I don’t believe this has anything to do with graphics in your studio settings because then it would occur in a blank baseplate as well.

Are there any out-of-the-ordinary outputs in your output section, as in ones that don’t come from any of your scripts? If so, then this could be an internal issue.

(And if all else fails, you could try moving all your parts into a new baseplate)