Custom Player Attribute in Custom Matchmaking makes all servers of this game with any version past the one before the Attribute’s creation (even reverted ones) completely freeze with 0 errors. Players are able to join these servers, they are able to navigate the client UI, but their datastores don’t load in, the server doesn’t process any events, and you can’t play the game. The game is essentially bricked on a global scale.
We cannot revert this, because we cannot delete the custom attribute, screenshot attached. I was able to delete another custom attribute earlier today so that is an unexpected behaviour. UPD: we can, but the issue persists even without the attribute
The servers are frozen even if we don’t actually use the attribute in our custom matchmaking. Right now we’re trying to use the default Roblox matchmaking, but it’s not helping - servers are still frozen, even those servers that are identical to the pre-attribute version 804, reverting to a previous version doesn’t help at all.
We have triple-checked everything on our end and we’ve concluded that this is a Roblox bug. We have extensively tested everything both on the live game and a test place that we set up - the test place doesn’t freeze while being identical to the live game. Private servers in the live game also work fine, further pointing towards this being a critical Roblox bug.
As it stands, Ground War is inaccessible to players. Please help us
UPD: The issue runs much deeper - I was able to delete the Attribute after deleting the MM Signal that used it. But new servers are still frozen! This is what happens when we try to join a new server in our game:
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