Custom Nametag Issue on Rthro Characters

Help and Feedback Scripting Support
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#1

Hey fellow developers, I created a custom nametag that appears to only work on non-Rthro characters. I have no idea why but my friend and I were testing this. Let me know if anybody knows a solution, thanks.

https://gyazo.com/22f7b77eb0a02a3f5ebcfcb6ce2a3022 - Working
https://gyazo.com/026fcd7106fa443e84e735f5b5287079 - Broken
https://gyazo.com/d3f35978dfc2b9cc582021739167c808 - Broken

#2

We need more information other than the fact it doesn’t work. Can we see the script? Are there any errors?

#3

No errors, it just doesn’t display on Rthro characters’ heads

local Nametag = ServerStorage.Nametag
local GroupId = 14428521 -- Double Whammy Studios

game.Players.PlayerAdded:Connect(function(Player)
	Player.CharacterAdded:Connect(function(Character)
		local Head = Character:FindFirstChild('Head')
		local Humanoid = Character:FindFirstChild('Humanoid')

		local NewNametag = Nametag:Clone()
		local NewName = NewNametag:WaitForChild('Upper')
		local NewRank = NewNametag:WaitForChild('Lower')

		Humanoid.DisplayDistanceType = 'None'
		Humanoid.HealthDisplayType = 'AlwaysOff'

		NewName.Text = Player.DisplayName
		NewRank.Text = Player:GetRoleInGroup(GroupId)

		NewNametag.Parent = Head
		NewNametag.Adornee = Head
		
		if Player:IsInGroup(GroupId) then
			NewRank.Visible = true
			if Player:GetRankInGroup(GroupId) > 235 then
				NewRank.TextColor3 = Color3.fromRGB(0, 170, 255)
			end
		end
	end)
end)```
#4

I figure it’s probably some issues with Rthro Characters’ that are causing this. Try setting the parent of the nametag to the HumanoidRootPart and adjust the offset.

#5

Is your friend in that group?

If yes then is your friend’s group rank above 235?

Try removing the part where it’s checking the player’s group and where it’s checking the group rank to see what it does.