Decal Instances Displaying Incorrect Images

We’ve been consistently monitoring reports from users that spot images in-game that are incorrectly displayed and replacing the images that we had setup to appear in game.

For instance, in the attached video, a user reports seeing an incorrect image being displayed, as well as flickering between LODs, on a fixed painting that’s normally displaying this image: rbxassetid://88554514627725. This issue affects a wide variety of our uploaded images, not just this one.

Our engineers believe this may be due to the large amount of assets uploaded to our group and experience place, and would like to understand if this issue has occurred with other experiences. We’ve been unable to pin point repro steps or find a possible cause of this issue at the device level.

1 Like

Could you send a small repro case with just the part and Decal?

I could imagine that some people have been saving decals from the avatar makeup studio beta into regular placefiles.

You can see if there are fields you don’t recognize with the specific part with the decal pulled into a studio instance running avatar makeup beta.